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DVD-RW and DVD-R Media


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I have just purchased and installed Retrospect 6.5 Pro on my Dell lattitude laptop. This laptop has a DVD-RW. Retrospect says I have to configure the device for use. So I follwed the instructions, put a blank media (DVD-R) in and it says it is configuring, but it never moves beyond that point - even after leaving it running all night. Until this configures, I cannot use this device as a backup device. Any free clues??


Lise Quinn

Tech Support - Neurology/UW


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Make sure you have Retrospect 6.5.350 installed along with the latest driver update. Also make sure to disable any other burning programs while you are running Retrospect.


What is the make and model of the drive as listed in configure->devices->environment?




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I have version 6.5.350 out of the box

the Drive model is Sony DVD+RW DW-R56A QDS1

applied this update:

Retrospect Driver Update for Retrospect 6.5 (Win) version 5.4.110


Retrospect is set to disable the windows management of removable media


Roxio is on this machine - but it is not running nor are there any resident programs running.

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