Carillon Posted December 10, 2004 Report Share Posted December 10, 2004 I have a client that fails to backup overnight when the script runs. During the day, when the machine is in use I'm able to make a backup. Is there some problem with OSX clients that are logged out or asleep that prevents backups from working? Below is the message that shows in the log file. Can't access backup client Imaging 6, error -1028 (client is not visible on network). Earlier during the day I was able to run a backup, see below. - 12/9/2004 2:19:02 PM: Copying Imaging 6 on Imaging 6… 12/9/2004 2:19:02 PM: Connected to Imaging 6 12/9/2004 2:19:37 PM: Execution completed successfully. Any thoughts, ideas and/or solutions would be greatly appreciated! Link to comment Share on other sites More sharing options...
CallMeDave Posted December 11, 2004 Report Share Posted December 11, 2004 Quote: Is there some problem with OSX clients that are logged out or asleep that prevents backups from working? It depends on how you define "problem." Retrospect can happily backup a client machine when no user is logged into the Aqua Finder. But a Macintosh that's sleeping is sleeping deeply; it won't share files, it won't serve web pages, and it won't respond to Retrospect's request for files. Dave Link to comment Share on other sites More sharing options...
Carillon Posted December 13, 2004 Author Report Share Posted December 13, 2004 Hi Dave, thanks for the reply. I set this machine to never sleep and I still cannot back it up. The only itemed that is not set to never in the energy preference is for the monitor to sleep after 20 minutes. Your thoughts? Thanks! Link to comment Share on other sites More sharing options...
Axiom Posted February 28, 2005 Report Share Posted February 28, 2005 Carillon, I have experiences not unlike yours. Do you know for a fact that the client Mac is on and awake at the time the backup takes place? Users don't always know what is needed of them; sometimes they log out or put the machine to sleep. You never know.... I did see a number of machines that acted strange like this, for a wide variety of reasons, including sleep, network, and corrupted client. Sounds like you've eliminated the 1st one. An uninstall / reinstall of the client as root took care of the last. I'm still working on the 2nd cause (network). Keep us posted. Good luck. Link to comment Share on other sites More sharing options...
illsleni Posted March 4, 2005 Report Share Posted March 4, 2005 I have a similar problem (i.e. error -1028) but it only affects certain machines. All the machines will back up over the network (Retrospect 5.0, TCP/IP, OSX 10.3.8) to a hard disk, but the next day certain machines will no longer respond. If I go and run the client software on those machines, they switch back to responding but as soon as a backup is run, those mahines cease to respond again. Link to comment Share on other sites More sharing options...
natew Posted March 16, 2005 Report Share Posted March 16, 2005 Hi You might want to update the clients to the 5.1 client software. It is compatible with Retrospect 5.0 and should work better. Thanks Nate Link to comment Share on other sites More sharing options...
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