Jump to content

Help:HP SureStore DAT 24X6 won't work with Retrospect


Recommended Posts

I have just bought an HP SureStore DAT24X6 autoloader tape mechanism.

 

I am using Retrospect Prof. 6.5 on a PC in a Windows 2K Professional environment.

 

When I go to the Configure Devices: Environment Tab, the device DOES show up as HP C1557A with the correct SCSI ID number. However, when I go to Status Tab, also under Configure Devices, the HP device does not show up. All that shows up is my CD burner.

 

What am I doing wrong?

 

According to the compatability list, the device is fully supported by Dantz

 

Please feel free to offer any opinions directly to my email, ted@dushane.com

 

Thank you for the consideration. I am really stumped on this one.

 

ted Dushane

 

user name: tdushane

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...