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Device or computer?


vincentm

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Hi,

 

I have been trying to solve this for a long time now, I called the HP storage support department and they changed my tape device twice!! And it is still not working, I am now wondering if it is not related to the computer. This computer has been our backup machine for a long time. It is a normal PC workstation with a SCSI card in it. The device is an HP C5683A DDS-4. It is always reporting a bad media or dirty heads error. I have been using many different tape and it is never working. I ran the HP StorageWorks utility more than enough and it reported nothing except that it passed without errors, which was not the case with the last two devices. This one seems to be working well. Should I re-install the backup server itself??

 

Thanks for any suggestions!

Vincent

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