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Problem with Retrospect recognising USB Maxtor Hard drive


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Hi, I am using Windows XP Professional O/S and have just installed a Maxtor One Touch USB external hard drive and the Retrospect software which came with it.

The installation seemed to have worked well. I split the drive into two partions and formatted to NTFS. Wndows Explorer picks up the two drive letters and allows me to copy files and folders to it.

When I open Retrospect and go to the Device tab, the USB device does not show. Only the CD-RW device.

any ideas?

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