mbmboss Posted November 19, 2004 Report Posted November 19, 2004 I originally used Retrospect to backup on an external DVD burner without any problem. As that device has moved to another computer I am now trying to do backups on a SONY DRU-700A (qualified). When I attempt to use it I always get the message, "you do not have permission to open this file. See the owner of the file or an administrator to obtain permission." > Can anyone help with this problem?
Bronco Posted November 28, 2004 Report Posted November 28, 2004 It sounds like a file permission problem on one of the computers
awnews Posted November 29, 2004 Report Posted November 29, 2004 Are you running under an admin level account? Is Retrospect (manual run, Run As User under the Pref/Security panel in Retro)?
natew Posted December 2, 2004 Report Posted December 2, 2004 Hi The 700A is not supported in Retrospect 5.6. You need Retrospect 6.5 with driver update 5.2 or higher. Thanks Nate
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