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Sony AIT3 and retensioning


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I'm having problems with a Sony library that has an AIT3 drive in it. One recommendation from Sony is to retension tapes. I researched how to do this in Retrospect and it doesn't look like manual retensioning is supported for this device. Does anyone know if Retrospect is simply handling this automatically? or if not, how it gets accomplished?

 

thanks,

John

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