Jump to content

Search the Community

Showing results for tags 'system state hp laptop bios update'.

The search index is currently processing. Current results may not be complete.
  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Announcements, News and Resources
    • Latest News
  • Windows Products-Retrospect
    • Professional
    • Server, SBS and Multi Server
    • Device and Hardware Compatibility-Windows
    • Exchange Server Add-On Support
    • SQL Server Agent
    • Linux, Unix and Netware Clients
    • Express for Windows
    • Product Suggestions-Windows
  • Mac OS X Products-Retrospect
    • Retrospect 9 or higher for Macintosh
    • Retrospect 8 For Macintosh
    • Retrospect 6: Desktop, Workgroup and Server for Mac OS X
    • Device and Hardware Compatibility-Mac OS X
    • Linux Clients
    • Product Suggestions-Mac OS X
  • Macintosh OS 9 and Earlier-Retrospect
    • Express, Desktop, Workgroup and Server for Pre-OS X
    • Device and Hardware Compatibility Pre OS X
  • General Discussion-Retrospect
    • Networking and Clients
    • Strategy, Scripts and General Use
    • Retrospect iPhone App
  • Retrospect 8.x for Mac
  • Retrospect 6.1 for Mac
  • Retrospect 7.7 for Windows
  • Retrospect 7.6 for Windows
  • Retrospect Express
  • General Discussion


There are no results to display.

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL







Found 1 result

  1. Can somebody help me resolve my recent problem with Retrospect not backing up the system state? Read on for more details about this problem. Just recently, Retrospect 12.x for Windows on my laptop PC will no longer backup the System State. Instead, I get the following error messages in the Retrospect logfile: 12/30/2017 02:48:51: Copying UEFI System Partition [*] doCopyESPToDirectory: could not export BCD to State folder, sys_err=1, osErrNo=0 [*] WinXPMetaLoc::XPMdStoreESP: CopyESPToDirectory failed, err = -1,001 Can't back up System State, error -1001 (unknown Windows OS error) I am currently running "Retrospect for Windows" [Release date November 13, 2017] on my HP Envy 17" laptop. The only thing that I did recently on that laptop was to upgrade its BIOS using HP's latest BIOS upgrade pack for that particular laptop. Prior to this BIOS update, Retrospect was able to backup the System State successfully. Then, about a month passed during which several things changed/updated on my laptop, but the only one that I can think might have a bearing on this problem is that BIOS update. Prior to that recent BIOS update, I was running this version of the BIOS as reported by Windows System Information: BIOS Version/Date Insyde F.35, 03/03/2016 SMBIOS Version 2.8 Embedded Controller Version 64.36 BIOS Mode UEFI After that BIOS update, I am now running this latest BIOS version as reported by Windows System Information: BIOS Version/Date: Insyde F.46, 10/27/2017 SMBIOS Version: 2.8 Embedded Controller Version 64.40 BIOS Mode: UEFI I've tried various ways around the problem of Retrospect not being able to backup the system state but nothing has worked so far. I've run Retrospect "AS ADMINISTRATOR" and still get the same error messages. I've made sure Retrospect is upgraded to the latest available version. Any help would be appreciated. Regards, Tony
  • Create New...