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Found 2 results

  1. I ran into a problem backing up to a disk data set ("Users" on a FW drive) and needed to make the member "bigger". This was in the middle of a backup operation, and I didn't want to kill it, so I wanted to just edit the size of the existing member. Retro would not let me edit the single member in the set, but it would let me add another member, so I added a second member. I ended up with 2 members. One was limited to 186 GB, the other to 44 GB. I ran into a problem the next day with the backups, with multiple attempts to back up to this set, and each try I got: - 11/29/14 9:35:24 PM: Copying Databases !Catalog File out of sync with Media Set "Users". 11/29/14 9:35:59 PM: Execution incomplete I tried to "repair" the dataset, and it still did not work - same error. I tried the repair several times. The repair behaved badly, too. I could not get the "add member" dialog to show me the "1-users" and "2-users" members. It would only show me one "member" called "Users". Despite succesful "repairs", the subsequent attempts at backup all failed the same way. I ended up doing a media set copy to a temp media set, with the intention of copying the data back to "Users". When I did a recycle on "Users", I noted that the two members had the same size - 44 Gb. I enclose a screenshot, FWIW. I am now copying the data back to "Users". I'm confident that the recycled media set with one member will behave. Looks like a bug (or two) to me, but I don't know if I could reproduce it, tho. (sorry about the formatting - the forum doesn't seem to let me format the post)
  2. This has happened on several backups lately. Retrospect 10.5 is backing up both the computer it's installed on (iMac 2006 model running OS 10.7.5) and a Mac laptop. The media sets are all kept on a 4TB Drobo, connected to the iMac. The backups for iMac run at 1am, and the backups for the laptop run at 2am. So I'm not there to watch them run. Checking in the morning, I found that the iMac backup failed due to "error -1101 ( file/directory not found)" I selected the media set, and clicked verify. The response window said that "An error has occurred," and no verify operation ensued. Then I looked at the Summary window. It reported that the set contained no members. I didn't really know what to do at that point, so I quit the application and worked on getting to a place where I could call tech support. A few hours later, I sat down at the computer again, and lo and behold, there was a member in the media set! I quickly selected the script to do the backup into that set, and it ran with no errors, completing in just about six minutes. Does anyone have a clue how a media set manages to "lose" a member, what I can do to recover from it, and/or how does the media set later "find" that member, with no intervention by me? Thanks, everyone, for whatever insight you may be able to provide. Elaine Poe elaine@natca.net
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