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Found 3 results

  1. Hi, Our Retrospect server (the Mac machine) froze this week and I was forced to do a hard boot. At the time, Retrospect had been doing a groom on a media set for @20 hours (I think it had stalled because there was about 10 KB space left before the groom started and media sets with practically no space remaining never groom properly for me). On reboot, Retrospect asked for a license key which has never happened before. I entered the key but now the old configuration and settings are all gone - no media sets, no scripts, etc. From previous forum posts, it looks like I should restore the config80.dat file. Did this get corrupted? The version in /Library/Application Support/Retrospect is now 470KB. The catalogs directory still seems to have all the old catalog files. The old config80.dat file was hopefully included in the backup set for the Mac server but I do not know how to restore it. Any help is appreciated.
  2. It seems minor, but it's not. The font chosen for the preference panel that displays the licenses does not have much difference between a "5" (five) and an "S" (letter ess). This causes needless confusion. (like it just did for me) A font should be chosen that clearly separates zero from Oh, 2 from Z, S from 5, and so forth, where licenses are displayed.
  3. I am using a Windows machine as the Retrospect server, and need to add a Mac server as a backup client. Do I need to buy a license for "Retrospect Server Client 1-Pack, WIN 8" or "Retrospect Server Client 1-Pack, MAC 10"? I'm a little confused at the nomenclature.
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