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My Retrospect Client suddenly refuses to give access to the External Drives It says they are offline ... these drives are not*, the Mac OSX High Sierra system is fine using them for all other activities. Server Was connecting to this client previously [6 days ago] 100% OK and backups from external drives worked fine. Only now Retrospect Client? refuses to allow access now and reports them offline. They are not* ☹ OSX High Sierra Retrospect Client OSX Catalina Retrospect Server Latest version of Retrospect 16.5.x
Retrospect forcibly dismounts (forcibly ejects) external USB drives when completing a backup. This happens at the conclusion of a backup caused by my script. I see no options to do this. Other externals (connected by FW) are NOT dismounted, only USB drives. The maker of the product says the fault pins to Retro, since it doesn't happen in other Backup or normal Finder uses (tried on CCC without error). Naturally they never heard of this before. To recover from this, I need to manually reconnect the drives- remove and reconnect the USB cable. The device is a 4 port USB drive interface for bare SATA drives from Startech.com (SATDOCK 4 U3E). Happens with Retro running on Yosemite, and other OS's. Is there some setting or other preference controlling this. It has been happening regularly and seems to have followed the last version update (V12). Please note: the Eject tapes and discs option in the script is NOT CHECKED.