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Found 2 results

  1. I cannot update a 32-bit client from 9.0 to 9.5 using Retrospect (Single Server). Configure, Clients, select client, Tools, Update, select "Win_Client_Update_9_5_0_139.rcu" (from .zip download). The dialog is "Really update from version 9.0 (187) to 9.5.0 (139)?", and I click Ok. I receive Error dialog: "Client CLIENT could not be updated. error -1 (unknown). 64-bit clients seem to work. The full download Retrospect_9_5_0_140.zip has the same .RCU file in both the 32 and 64 bit folders (in the roem\Tools folders). The 32-bit installer at each machine also seems to work. Must I run the installer on each 32-bit machine, or should there be a separate .RCU (version 9.0 looks to use the same .RCU for each)? I've been able to use the Tools, Update in version 9.0 (although sometimes I had to install in person if there was an Administrator access problem.)
  2. When I select "Check for Retrospect Updates" under the "Retrospect" menu in the console, it says: You're up-to-date! "Retrospect 10.2.0 (201) is currently the newest version available." Is this an indication that 10.5 is not ready for prime-time, or did someone forget to update something....?
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