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theralph

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  1. First of all, I was able to get the backup to work by running Disk Genius on the problem machine. It found some errors in the volume bit map and extents trees. I also defragmented the problem drive and now the backup worked flawlessly. I wonder if the "simple copy" will now work? As to your question about being connected to the localhost, that is a good question, I think? Since the engine is on my 10.4.11 Tiger desktop machine and the Laptop is running the console (not the engine) wouldn't that mean the Laptop is a volume? Here is a screen shot of the console general preferences as it stands right now: http://ralphscherer.com/retrospect/generalpref.png This may not be how it was when I had the backup problem. What is the simplest way of deleting the Client from the Engine machine?
  2. Sorry for the lack of info. Here goes: The laptop is a Macbook Pro 17 inch running the latest Snow Leopard. I am using the console on the laptop and the engine is on one of my desktop machines running Tiger 10.4.11. I have 4 licenses, a 3-pack and an additional license and I have added 3 clients so far.... the laptop already mentioned, another desktop running Tiger and the Tiger machine that has the engine. Everything seems to back up fine except the start up drive on the other non-engine desktop machine. I have a 20-port switch and I am using 3 ethernet ports out of the 20 to connect the laptop and the 2 desktop machines. Let me know if you need any other info. Thanks!
  3. UPDATE: I decided to try a Backup script instead of a Copy Script and got some very interesting. I have 4 sources and it seems to have done okay on 3 of them. The 1 source that didn't work gives the same -519 error code. Here is the error: + using Backup Assistant - 3/4/10 7:19 PM at 3/4/2010 7:22 PM To Media Set Network Users... - 3/4/2010 7:22:52 PM: Copying Macintosh HD 3/4/2010 7:22:52 PM: No files need to be copied 3/4/2010 7:32:50 PM: Snapshot stored, 224.0 MB 3/4/2010 7:33:00 PM: Comparing Macintosh HD 3/4/2010 7:33:11 PM: Execution completed successfully Duration: 00:10:18 (00:08:08 idle/loading/preparing) - 3/4/2010 7:33:11 PM: Copying Ralph 120 GB_1 on Ralph Scherer’s Desktop 3/4/2010 7:33:11 PM: No files need to be copied 3/4/2010 7:38:46 PM: Snapshot stored, 89.0 MB 3/4/2010 7:38:50 PM: Comparing Ralph 120 GB_1 on Ralph Scherer’s Desktop 3/4/2010 7:39:07 PM: Execution completed successfully Duration: 00:05:56 (00:05:23 idle/loading/preparing) - 3/4/2010 7:39:07 PM: Copying Ralph Maxtor on Ralph Scherer’s Desktop > Scanning incomplete, error -519 ( network communication failed) - 3/4/2010 7:39:36 PM: Copying Ralph 120 GB_2 on Ralph Scherer’s Desktop 3/4/2010 7:39:36 PM: No files need to be copied 3/4/2010 7:40:34 PM: Snapshot stored, 12.0 MB 3/4/2010 7:40:37 PM: Comparing Ralph 120 GB_2 on Ralph Scherer’s Desktop 3/4/2010 7:40:49 PM: Execution completed successfully Duration: 00:01:12 (00:00:58 idle/loading/preparing) 3/4/2010 7:40:49 PM: Execution incomplete Total duration: 00:17:56 (00:14:59 idle/loading/preparing) The weird thing is that Ralph Maxtor, the one failing, is the startup drive for the computer that has Ralph GB1 and Ralph GB2, which were successful. Any ideas on how I should proceed troubleshooting this issue. Thanks!
  4. I can't seem to find any info on this error code. I was doing a simple Copy of my Laptop hard drive and it gets about half way through copying and then throws out this error: + Duplicate using Copy Assistant - 3/1/10 12:56 PM at 3/4/2010 8:16 AM 3/4/2010 8:16:02 AM: Connected to localhost To volume MacBook Pro 17-inch... - 3/4/2010 8:16:02 AM: Copying Macintosh HD on localhost ****** Warning: Copying Time Machine data is not supported. ****** > *File "Macintosh HD/Library/Logs/DirectoryService/DirectoryService.server.log": appears incomplete > *File "Macintosh HD/Library/Printers/hp/Profiles/photosmart/HP PSPro B8800-Professional Satin Photo.icc": can't write, error -2350 ( File end missing) > !Trouble reading files, error -519 ( network communication failed) 3/4/2010 9:09:29 AM: Execution incomplete Remaining: 198890 files, 6.3 GB Completed: 106794 files, 2.5 GB Performance: 51.2 MB/minute Duration: 00:53:25 (00:04:03 idle/loading/preparing)
  5. Greetings and Hallucinations, Are there plans to make the console compatible with Tiger (10.4.11)? At one point I think I recall that there were plans to make the console work in 10.4.11. My laptop running 10.5.8 just died and it had my console on it. I just ordered a new laptop with Snow Leopard and I suppose I will be reinstalling Retrospect on it but it would be nice to have the console work on my 10.4.11 engine machine. Thanks for any insights you may provide.
  6. Problem fixed. I restarted the problem machine and then removed the source from the console and then added it back. Perhaps it was an issue with the IP address changing because the problem machine originally was 10.0.1.2 and when I restarted it changed to 10.0.1.5.
  7. EUREKA. Problem fixed. I just need to remove the sources and then add them back. Seems to be working now.
  8. I am having the same problem. I have the console installed on a laptop running 10.5.8 and the engine is on an Intel machine running 10.4.11. I have turned off firewalls, stopped and restarted the engine, nothing seems to help. I get this error message: Can't access backup client xxxxxxx, error -519 ( network communication failed) I guess I could try installing the engine on my laptop machine? I really don't want to do a clean install just hoping to fix this problem. Has anyone come up with any other clues?
  9. I also am having the same issue with Sources showing up in the list but when I hit browse it says Source Unavailable and when I try to do a backup I get this error message: Can't access backup client Ralph Scherer’s Desktop, error -519 ( network communication failed) This is very frustrating. I am on the latest engine and console. I also have turned the firewall completely off on both the engine and the client machine.
  10. Retrospect 5.0.238 and driver update 3.6 worked properly using my laptop running 10.2.8 and a firewire drive. One of the main reasons I upgraded to 6.0 was to use my new Dual G4 running Panther to make backups. So, to answer the question, this is the first time I have tried to backup using this particular drive. If it means anything, I can burn CDs fine through the finder. And, yes, I did run a configuration manually using configure->devices->device status. You're welcome, Ralph
  11. I am still having this problem.... I guess I will call technical support Monday morning...
  12. In the Device Status screen it says: ID: ATAPI-A:0:0 Vendor: PHILIPS Product: CDD5101 Version: A4.2 Driver: Philips CD-RW (5.11)
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