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BillWilliams

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  1. Hi Amy: Did more trials over the weekend. Switched to using the second port on my USB card and problem went away. So this must have been a marginal hardware issue after all, possibly timing related. Sorry to have wasted your time. But it is interesting that the disk insertion and recognition sequence is apparently more sensitive to marginal hardware problems than any other disk operation, at least with this mechanism. So, anyway, useful background information if it ever happens to anyone else. Maybe it would be worth expanding the note in the error codes, which is a bit misleading as it stands. Thanks again for the help, Bill.
  2. Yes you understand correctly. Minor detail, if I quit R E it is set to eject the disk, so I have to reinsert it when I restart R E. I usually wait for R E to prompt for the disk before reinserting it in this case, and as I said it almost always works this time. For the original insertion I have tried inserting before starting R E, or after, or not until the prompt, it makes no obvious difference. I have checked the log and found about 35 instances of 'content damaged' in about 150 launches of R E over about 18 months. All were OK on retry. Possibly the disk or the mechanism needs to warm up?? Swopping cables made no difference, I will try some different media next and let you know if I learn anything new. Thanks for the help. Bill.
  3. Thanks for quick reply. I get Error 209 on the first and only disk of a set. But if I tell retrospect to stop the backup, and quit, and then try again with the same disk that I used before and reported the Error 209, it almost always works OK the second try, ( maybe 95% of the time or better) and this time reports no errors, backs up and verifies correctly. So the disk and mechanism seems to be basically OK. I have seen this behaviour with Maxell and Kodak disks. Anyway I will try changing cables and disconnecting other devices. Maybe one more question.. is there some automatic retry during backup which does not apply when first checking the disk, which would make that initial load more sensitive to errors? Because I am really puzzled that Error 209 can occur on a disk and mechanism that runs perfectly at other times. Bill.
  4. I am not sure I am posting this to the best place, but I am having some trouble finding a better place... I use Retrospect Express 4.3 on a Beige G3 running OS 9.1 I back up to an external LaCie 4 x 24 which is in fact a Mitsumi mechanism CR-4804TE. This has always suffered from intermittent error 209 when I load a backup disk. If I stop express and try again it is almost always OK the second time. And once past the initial load I have NEVER seen a comparison failure, or had a failure to write or read a disk with toast. One of your faqs suggests that this error occurs if the file name has been changed, but I don't understand what the faq writer had in mind - anyway, no name has in fact been changed. Could it be that the Mac OS preloads the disk name using some other parsing and RE gets confused? It seems very like a software/timing error? Any help will be appreciated. Bill
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