Upgrading from Retrospect 6 to Retrospect 9.
All set to go except for rules.
Include rules work just fine.
Exclude rules based upon an name or a path do not work except at the top level. Sub-level exclusions do not work
at all. Example
Rule: Exclude any folder with a name that contains "Parallels."
File Tree in a user folder made as a favorite folder:
Applications (Parallels) [Not backed up]
Desktop [backed up]
Documents [backed up]
Documents/Parallels [backed up]
Downloads [backed up]
The rule excludes the "Applications (Parallels)" but not "Parallels" located inside the "Documents" folder.
Customer support says it's an OS problem, and there is no solution. (Why is this not mentioned anywhere in the "known issues or release notes?)
We have extensive exclusionary rules. So this is a big problem.
Has anybody figured a work around?
We may abort this upgrade and get a refund if not fixed.