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markpenny

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  1. My AV software identified an infected file after it has been backed up. It got cleared from the hard drive, but is in the disk backup set. I would like to purge that one file with losing the whole snapshot. I can't see a way to do so. Anyone got a procedure? Thanks.
  2. Current Version = 7.0 #1 I would like to aggregate my scripts. In other words, I’d like to have a script call other scripts. This way I can group backups by whatever criteria I desire (date, clients, application, disk group, etc.) yet have a set of small simple scripts rather a few larger and more complicated scripts. Ex: I have a set of scripts that run once a quarter but are manually activated. If they had a parent script, I could simple run the one script to call all the others. It is very tedious to manually kick off each one. #2 When a script fails, they don’t seem to quit or take forever to do so (depending upon failure reason). The failure criteria and action should be modifiable by the user instead of hardcoded. Ex problems: If the path to the destination device goes down, Retrospect fills up the log with thousands of message (one for each source file) before finally ending. The next scheduled script then did the same thing. If the destination device fills up, Retrospect simply waits for more media to be added. It will wait forever. This means that other scripts with different destinations that may not be full never run.
  3. Problem resolved: One of the other posts pointed the way. chkdsk found errors in the 'Security Descriptors' area. Once they were cleaned up I had to rebuild my catalogs, but it works ok now.
  4. I haven't manually installed anything. However, between Windows updates and whatever the company pushes to me, I get new stuff installed daily. Have not tried to deinstall/reinstall Retrospect. Don't know if or when I'll get time to try that.
  5. I too have this problem. Using V7 under Windows. In internal laptop drive and 2 external USB drives backing up to 2 other external USB drives on alternating days. All drives NTFS. Both backup scripts fail to both backup sets. Rebuild catalog worked but did not resolve issue. Only one external drive shows this symptom. Failing drive does not show a R/O attribute within Retrospect or Windows. Retrospect can browse the failing drive and list all files/folders. Tried immediate backup - failed also. The failing drive is dedicated to ripped music files; a mix of mp3 and wma. Running V10 of Windows Player. There are hidden files jpg and ini files in every directory. These scripts have been running for about 2 years and about 3 - 4 months since I upgraded to V7. I haven't manually changed anything, but can't confirm that Windows or an app might have done something on their own.
  6. There are some things I can't find in the manual that I wonder what they are. When I bring up the list of files to select for restore, I get this: 1) In the Flags column, some files have a black diamond 2) In the Name column, some file names are followed by what looks like a pencil with a diagonal line through it. There may be others I'm not yet aware of. Are these described anywhere?
  7. The manual seems to be weighted more heavily towards backup strategies than to restore scenarios. I've recently done a full restore and this is the first product I've used that actually worked (I've tried all the consumer backup products). That's the good news. Now, the bad news. I had to delete and reinstall the whole Microsoft Office directory, which is a large number of files. (Something was corrupted, so the backup was too.) Now I need to restore some third party product files that were also in one or more subdirectories. I have no clue which directories, or what the file names. I can not figure out how to do this. I want to replace 'missing files'. If I choose 'corresponding files', I'll replace my new install with some corrupted files because the dates in the backup will be newer than the dates in the newly installed files. Replace 'files and folders' or 'just files' will only go to a different folder. I could do this, then do a Windows file copy to the original folder, answering no to 100's of questions about replacing files of the same name. Definately not an option. 'Restore entire disk' is also not an option. Any clues on how to accomplish this?
  8. When an unattended operation fails, the resulting message box essentially freezes the application. All other operations scheduled behind the failing one won't run until the message box is closed. Suggestion: all scheduled operations should attempt to run as scheduled. A different failure notification procedure (than a message dialog box requiring manual intervention) should be implemented. If there is already a way to avoid this problem (or my other post about stalled scripts), I can't figure out how.
  9. I have a machine backed up daily, that will occasionally be out of service for a number of days. When the machine is put back in to service, there will be a daily backup that day. There is no reason to run all the missed backups, which can take considerable time and is useless as I then have multiple backups with no data changed from one to the next. Recently, the scripts stopped running for a week. When I manually opened Retropect to do a restore, I found this out from the log. No clue in the log as to why. However, all scripts that had not run for the past week immediately began to run. This would have generated at least 2 full backups plus 14 incremental backups without any change in any data except for the Retropect catalogs. Suggestion: allow Retrospect (without manual intervention) to skip or process missed backups via a configuration option I could select.
  10. The error message is "error -1115 (disk full)". This is misleading, as I was getting it on an empty 20gb drive. Can the message # and description be changed to say "maximum file size exceeded"? Thanks.
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