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Everything posted by Hofstede

  1. Just for my information: Did you follow the instructions in the manual and / or knowledge base? There is a section that describes how to move Retrospect to a new server, including all settings and backup sets.
  2. Look at the toolbar. There is a button that looks like a pause-button. You have to click that button once to un-pause.
  3. I reported it on the forum. And is only a cosmetic issue, the transfers do work, only the progress information is wrong.
  4. This has been an issue since the release of version 9.0. I already reported it back then. Retrospect probably does not have time to fix it.
  5. I've been backing up to Synology NAS drives for years without problem. I think the problem is more a network issue. Does your NAS have a fixed ip address? If not I would give it a fixed ip-address and use that ip-address in the path to the share as Scillonian suggests.
  6. Did you check on your wife's laptop if there are any messages in the event log during the backup? It could be that there is some kind of problem on the laptop. For instance registry corruption.
  7. This issue is still not fixed in 9.5. The progress indicator still keeps saying transferring snapshot 1 of xx during the whole process (even when it is busy transferring snapshot 2 of xx, 3 of xx, etc.. The issue with the log file seems fixed.
  8. Sorry, turns out it is not a bug.
  9. Just upgraded to Retrospect Version 9 and found a cosmetic bug. When executing a transfer snapshots task the progress of the task is not properly reported in the Activity Monitor. Example: If a source backup set called 'xxxx' contains 13 snapshots which have to be transferred to the destination backup set the source is indicated as "xxxx, 1 of 13" during the entire execution of the task. The task is however transferring all 13 snapshots correctly. Also the log file looks very strange: While the execution of the task is still running the task is already reported as "Finished" in the log file. See attached log file. log.txt
  10. Ok. We are now on Retrospect 8.1 professional. The IOS app is upated to version 2.2.2. And this bug is STILL not fixed. When the IOS app opens and scans the backup server the Retrospect application crashes with an assertion error.
  11. For the Windows version there are also per-client settings. Maybe you should check the configuration settings of the client on the server.
  12. I think it is the Instant Scan feature that is causing this, it wil scan the external drives. Try to exclude the USB drive from Instant Scan. I mentioned before on this thread that Instant scan should by default not automatically include external drives in its scans.
  13. In the toolbar there is a button (with a red symbol) that is probably pressed. This prohibits scheduled tasks to run. You chould click this button again to allow scheduled tasks to run.
  14. You have to disable the Instant scan service through the OS X terminal. I don't know the exact commands for it but you can find them easily on this forum. There are allready more threads about this issue. See this topic: http://forums.retrospect.com/index.php?/topic/150072-retroisa-process-continually-150/
  15. Wow, you are busy on a lot of user-forums lately . The high CPU usage is a bug in the instant scan feature that will probably be fixed in the next release. For the time being you can disable this feature. There is also a pre-release version available but I don't know if it can be used if someone is running the trial version.
  16. You can check here: http://retrospect.com/en/support/archived I guess the update server for your version does not exist anymore.
  17. What selector are you using? If you open the selector in the "Selectors" section you can preview which files of a particular volume are selected for backup.
  18. As far as I know instant scan is only intended for clients.
  19. If everything is working satisfactory then there is no need to upgrade. Or at lestt wait till 8.1 is released officially.
  20. Two suggestions: - If you want to exclude the folders you show in your log the exclusion should be: "path contains Kaspersky Lab" because in a path like "C:\ProgramData\Kaspersky Lab\AVP12\Data\Updater\Temporary Files\rollback\general\bases\as\" the folder name is "as" and this does not meet your exclusion criteria. - You should respect upper- and lowercase letters "Kaspersky Lab" in stead of "kaspersky lab"
  21. I can't seem to find this update in the knowledge base. Any pointers on where to find it exactly? Nevermind. Found it
  22. An extra comment to this: Retrospects' own Instant Scan service is currently preventing external USB harddisks from being removed safely by Windows. You must make sure to exclude the external disk from the Instant Scan in the ini-file to make safe removal possible. See this post: http://forums.retrospect.com/index.php?/topic/150060-instant-scan-is-preventing-usb-drive-safe-removal/page__fromsearch__1
  23. No. NTBaclkup uses a different way of storing data on tape.
  24. Why does your IT-officer give you those RDB files? Obviously he is the one responsible for your backups. And if you want to retrieve a file that is contained in those RDB files, he is responsible for extracting that file from the RDB files and he should have the tools to do it. He should know that as a user you can't do anything with those files. Maybe he sent you those by mistake?
  25. Download the 7.6.123 installation files from here: http://retrospect.com/en/support/archived
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