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oslomike

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Everything posted by oslomike

  1. Been wrestling with Retrospect since January. Lately, I have been having more and more trouble with getting a successful backup. Mostly, i have been experiencing hangs while backing up. Then it started with not being able to compare. I get errors from retrospect that there are scsi errors and error -206, cant read-dirty heads etc... I have tested the mac with the hardware test adn everything is passed. I tested the ATTO card and updated the firmware, all passed. I updated the LTO-5 firmware and the HP tape tools drive assement tests all passed. I have had the system working for a while, of course there have been definitely some issues, but it has been running. I guess these symptoms point at the drive having a problem. Is it possible that something on the pCI buss can cause communication problems like this? What is left to test? Any help is appreciated. Thank you. BTW, im running a mac pro 1,1 dual 2.66 with 6 G ram, and the latest version of Leopard. Atto card is H380 SAS HBA and the drive is an HP LTO-5 Ultrium.
  2. Thanks for the info Twickland! I will probably just move onto new media. HOWEVER, this now means I have a problem with my backup system. It has hung twice on two different backup sets. I have tested the hardware (mac hardware test, HP tape tools on the LTO-5, and updated the firmware on both the ATTO SAS card and the HP LTO-5 drive. Everything seems to be as it should be. Having said that, I am getting errors in retrospect logs that look as if there is a SCSI communication problem with the drive. Not only are there read errors, there are SCSI errors. One thing I have noticed is that sometimes the computer freezes when the screen saver comes on. Do you think the video card could have a problem which causes problems on the PCI buss which would in turn give me these kids of errors? Lastly, are there any maintenance proceedures for retrospect (throwing away prefs or anything like that) which would help me get the system stable again? Thanks for everyones help here in this forum!! I am learing a lot and hopefully will one day be able to help others. Mike
  3. I have done a rebuild from my last tape of a backup set and I get the error -206 in the log. When trying to continue backing up, I am asked to insert a new tape. I understand that this is normal since my backup tape has some unreadable data on it cause by the backup computer hanging in the middle of the backup. So, would it be better to just continue on a new tape, OR is there another option where i can repair the damage and make use of the existing unused space on the tape? thanks Mike
  4. I only have one drive and I switch tapes every other day. But when the tapes are in the drive, they are there all the time. So, I wonder, is it bad that they are in the drive and idling? Will the drive heads get more dirty, more quickly? Any negatives? thanks Mike
  5. I have encountered two tapes (from the same batch) that exhibit a problem writing data. Each tape has it's own place where the error occurs. I have tried erasing the tapes but there is still the problem with writing. I have run diagnostics on the drives and updated the firmwares and so on, but everything is OK. So I doubt it's a hardware problem. Is this unusual, just bad luck or does it happen? Thanks. Mike
  6. Hi, I am trying to create a new tape storage set and the program is hanging with the BBOD as soon as I hit the "plus" symbol to add a new storage set. Any ideas on what can be wrong and how it can be fixed? I have never seen this before. Thanks in advance. Mike
  7. Hi! I am trying to nail down a problem that I suspect is LTO 5 media but I can't be sure. The same tape failed twice where other media sets succeed. Here is the log from the failed backup that looks as if it loses contact with the drive, but I can't figure out why. - 6/27/11 7:50:33 PM: Copying Mastering 2 stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x7055a300, scsiStatus 0x7054bba0 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskAsync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30af74c0, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30af3220, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30c328b0, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30c372c0, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30af0a00, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 StucStartTrans: ExecuteTaskSync (error -536870174) StucStartTrans: errval 0xe00002e2, doneServResp 0x0 (error -536870174) stucFinished: [HP|Ultrium 5-SCSI|Z38D] incorrect scsiServiceResponse 0x30c34370, scsiStatus 0x7055a120 stucFinished: [0|0|0] transaction result 0x70559960 > !Trouble writing: "6-Monday backup" (361168896), error -102 ( trouble communicating) !Trouble writing media: "6-Monday backup"error -102 ( trouble communicating) 6/27/11 11:39:27 PM: Execution stopped by operator Remaining: 146 files, 4 GB Completed: 133 files, 3.9 GB Performance: 172.3 MB/minute Duration: 03:48:53 (03:25:51 idle/loading/preparing) Anyone have any ideas if this can be cause by unreadable media or bad media? thanks Mike
  8. Is it possible that a lightning strike could send a spike that disrupts a backup in progress? Unlikely? I don't have any surge protection on the outlets. I suspect that this is the cases as there was some electrical activity right when this happened. Hmmm...
  9. Perfect! I did have Quick Rebuild selected. Thank you!
  10. Twickland! Thanks!! I will probably go with option 3 on your list as I have 3rotating media sets and this will keep it a little cleaner. Question though, can I do a quick rebuild from tape number 5 or do I have to rebuild from tape 1? Thanks AGAIN! Mike
  11. Twickland! Thanks for the help! One last question for you when you have a minute.... In wanting to do as you say with marking the tape as "lost" and then erasing it. How does one go about that process if it is already asking for the next tape? Which step in the process is where I would mark the tape missing? I have 6 tapes in a media set. Tape six has the problem. Retrospect is currently asking for tape 7. Should I do a quick rebuild from tape 5 and then say that there are no other members? Then continue as if tape six doesn't exist yet? Sorry for the scattered questions, I'm trying to understand. Thanks again. Mike
  12. Hello, I have a tape that seems to have a problem in which Retrospect spat it out and asked for a new tape. I wonder, is it possible to hop over the bad place on the tape and keep backing up on the media? Is it possible to do a quick repair from the previous tape in the set and then recycle the bad tape? The thing is is that I don't know if the tape is actually bad. But at the moment, Retrospect doesn't want to do anything but have me put in a new tape. Any insight is appreciated. Thanks mike
  13. Thanks for the info Tim! I can certainly start a new tape, BUT the LTO-5 tape that encountered the problem is pretty new and has at least a TB left of space on the tape. Is there any way to get back use of the space on that tape? AS IN: rebuilding from the previous tape and then recycle the tape that encountered a problem (which I'm not even sure how to do)? I'm no expert at all, just trying to find a more economical solution. Thanks Again!! mike
  14. Anyone ever had the quick rebuild seem to get stuck in a loop? Still trying to find the best way to recover and rebuild a media set. BTW, what is the best way to find out if the tape itself is bad? How does one recover from a bad tape? (not just a head cleaning issue) Thanks!
  15. Hi, Had a problem with a media set (LTO-5) where it lost contact with the media. I suspect it might be a problem with the tape but I can't confirm it. I have tried to do a quick rebuild but it goes for a couple hours rebuilding and then it starts to loop a sequence that includes shuttling forwards and backwards and a couple clunking sounds from the drive. What I would like to do is rebuild the catalog from this media set so that I can continue on. Any tips? thanks!! Mike
  16. My backup machine does only one thing, backup using retrospect. However I find that the machine can take a long time to some tasks. Browsing a volume on a media set can take a long time to open. Is this because my catalogs are very large and thus take a long time to open? My machine is a 2x2.66 dual core with only 2gigs of RAM. Will more RAM help? Thanks again. I appreciate all the help. Mike
  17. In this setup, there is no client. The storage is mounted locally and appear as local disks on the desktop of the backup machine. So in affect, there is no client software in the picture and no need to reboot the client machine. I have tried to reboot the backup machine but that gave no improvement. thanks for the help. mike
  18. OK. I have let the engine try and stop on it's own and let go for over an hour and it didn't stop. I also tried stopping the process but that didn't stop either after an hour. Next time this happens, I will do a very thought-out troubleshoot. Mike
  19. I tried to stop the engine from the System Preferences, but it didn't seem to do anything. I didn't try any terminal commands. I would need guidance to do that. Is it as simple as copying the above text to get it to stop? Also, I did not try to kill the process from the Activity program. The source volumes are all attached via iSCSI to the SAN. The volume is 500gigs It fails on scan. Not other favorites are selected, only whole volumes are sources. I have 14 volumes all being backed up. The only volumes that give me trouble are those that are formatted HFS+ but are in use by a PC using the paragon driver. I'm going to have to try a different driver. I thinkn that it corrupts the directories. mike
  20. I tried deleting the files that were created between two known backups, one backup that was successful (1am in the night) and the other that failed the scan (12:30 in the afternoon). Deleting the files didn't solve the scan error (invalid NTFS data). I haven't tried any directory repair programs like disk warrior yet. I need to offload the data and get it backed up before I do that. Is Disk Warrior the best at doing directory rebuilds? Reformatting means erasing the logical volume. mike
  21. Can anyone shed any light on what causes this or how to avoid or fix it?? I now am getting this error when scanning a volume which is formatted HFS+, but is in use by a PC using the paragon driver. It's similar problem to the -1100 error I used to get on these PC/HFS+ volumes. The backup machine is all mac so I am basically backing up all HFS+ volumes on a mac; via iSCSI. This error comes up from time to time and there seems to be no fix other than deleting everything and then reformatting the volume, and then put it all back. System is a Mac Pro 2x2.66 dual core, 2Gigs RAM, running 10.5.8 and the latest Retrospect 8.2.0.(399). Storage is attached via iSCSI and all of the volumes are formatted HFS+. Anybody have any words of advice? Thanks in advance. Mike
  22. No, it stays spinning. It looks normal. No messages of "not responding" Yes I tried clicking twice. Yes. I did try to stop the engine, but nothing happened. The only way to stop the process is to restart the machine, which has to be shut down by holding the power button. Trying to shut down the machine cause the machine to hang and never shut down. I'm running an Intel mac dual core 2.8GHz, with four gigs ram, leopard 10.5.6, and the latest Retrospect 8. My tape drive is an HP LTO-5 and my storage is connected via iSCSI. Disks are mounted using the Studio Network Solutions front end. The disks are moounted Read Only. Thanks. Mike
  23. Can anyone shed some light on what error 1100, invalid handle, is? Trying to understand. Mike
  24. Hi twickland The script is a scheduled script that runs at a specific time each day. I can see the script is running by the spinning arrows in the activity pane as well as seeing the progress bar for the backup. Of course when it hangs there is no further activity on the progress bar and the tape drive seems to be idle. The log activity has the error as the most recent activity entered into the log. Clicking on the stop button seems to do nothing. I have let the program try to stop for over an hour. Again, a hard reboot is the only way I know to recover. Any ideas? Thanks! Mike
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