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Everything posted by pnord

  1. Correction: The client is Windows XP. The backup server is OS X 10.4.9. I'm backing up to a LaCie BiggerDisk Extreme. From the tremendous activity on this thread, I'd say that the problem is widespread. Since the problem isn't effecting all of my Windows clients just yet, perhaps it's a windows update that has just thrown a wrench into the works. I'll go check the update status on one of the functioning PC's. I'll let you know if it works after the update. Paul Quote: I'll agree with that. This problem just started showing up when backing up a particular OSX client. It crashes my backup server every time with "Assertion check at "elem.c-817". Can we get a fix soon? Please. Paul
  2. This also crashes when I try to configure a client. Some still work. Most now crash Retrospect. Sorry guys... you had a fantastic product. I need to look for something else now. Paul
  3. Can anyone explain this? http://physics.valpo.edu/staff/pnord/temp/retrospect_error.tiff Remaining shows "-36" files and "16,777,216.0" Terabytes. This happened after the backup opperation and while it was "Updating catalog" (obviously). Also, before it started the verify operation. I actually stopped it before the verify. Nothing else seems to be wrong. Thoughts? What comes after petabyte?
  4. Why doesn't Retrospect complain about the compatibility issue when you configure the client? It senses the version, right? Paul
  5. ALL OF MY XP systems periodically refuse to backup! I restart them, check retrospect, sometimes reinstall retrospect. The work for a while. Then they go all 541 on me. WSUP? Retrospect for Mac 6.0.204 XP client 6.5 Is that the problem? Paul
  6. Same thing here. Backups running great. XP systems seem to configure. But they hang on backup and report 518 errors.
  7. After upgrading to Retrospect Client x.x.136 (the latest client) I find that I'm unable to backup a Windows 2000 machine. The fix appears to be upgrading the Novell client to the most current version 4.90SP2. Thought I'd let you all know. Paul
  8. Good Day, Setting up my first XP computer with the latest retrospect client. I tried to set it up from a computer running Version 5.0.238 for the mac. Trouble is, when I try to connect to the computer, I get "Couldn't access client volumes, error -1 (unknown)." Anyone else get such unknown errors?
  9. Ok, so I rushed to install 10.2.8 when Apple released it because it fixed the security bug in SSH. Now, backups are hanging on the one other computer that installed 10.2.8. Apple has withdrawn 10.2.8 for the moment. I've got a G4 which is not, according to Apple, troubled by the 10.2.8 bugs that are reported on some other systems. Still, I seem to be getting network errors. Anyone Else? Paul
  10. Running fsck on the troubled client computer (and OSX system) allowed me to backup without the 817 error. I'm now seeing the 817 pop up when trying to restore files to a Windows 2000 computer.
  11. I fixed the offending computer by starting it in single user mode (OSX) and running fsck. Still, that's no good reason for Retrospect to crash on the server end.
  12. I'll agree with that. This problem just started showing up when backing up a particular OSX client. It crashes my backup server every time with "Assertion check at "elem.c-817". Can we get a fix soon? Please. Paul
  13. Good Day, My backup server starts evenings at 7:00pm. I turn it off most of the day since it appears to trouble the other applications. I ran into a problem when I left a CD in the drive. Retrospect tried to access it as a writable CD, discovered that it had already been written to and felt the need to pop up an error saying that the CD drive was not ready. But I backup to an AIT drive. I never use the CD drive. But this error message brought backups to a halt last night! Please fix! Paul
  14. Good Day, At some point all of my stickies vanished. I don't know what I did. I just tried restoring them from backup. They should be in /Users/pnord/Library/.stickiesdatabase Retrospect doesn't seem to find them in the archive! Are they not being backed up for some reason??? HELP! I had good stuff in those stickies!
  15. AmyC, Is there any way to scan the tape and find out how the media has been used? I'm the same sort of problem in my Sony AIT drive. The tapes are rated for a 25GB native capacity and should hold 50GB compressed. I'm only getting about 30GB on a tape. All of the larger backups run at about 30MB/Minute. The drive is rated to run at 180MB/Minute. I've seen log entries that indicate compare speeds of 210MB/Minute. Does the compare speed indicate anything about how the tape was written? How much extra space is used by Retrospect to store file lists, etc? Is this space in the total of the tape usage? Thanks, Paul
  16. Just posting another reply to put this back on the top of the list. Any help?
  17. Yes, I'm backing up to a Sony AIT - the old 25GB tape kind. I recall that the model is an SDX-300. Works just great with my ATTO SCSI card. Paul
  18. Craig, Glad to hear that fixed your problem. Yes, I think the card from my older Mac was a 2940. I was upset enough with Adaptec that I choose ATTO for the new card. ATTO was the recommendation of the support rep at Apple. His only reasoning was that ALL of the cards that ATTO was shipping were compatable with OSX. This is not true for Adaptec. It did take me a while to get the new card working. But that was all my fault. I was trying to find the correct driver to install. But, there was nothing to install, it just worked. I had the same trouble with our Kodak 290 digital camera. I just plugged it in and iPhoto took over! It worked and I didn't even have to think about it. If Apple keeps this up, I'll be out of a job! Paul
  19. What mac do you have? I had something like this happen when I tried to use an old Adaptec SCSI card in my new 933 G4. I checked the support pages at Adaptec and found that the older cards are not supported under OSX. I bought a new card from ATTO. I've not had any such problem with that card. Paul
  20. Yes, that's the same setup. The problem is addressed in other forums. Search for "aqua". Basically, since Retrospect is running as 'root' and you logged in as the "aqua user", Retrospect can't see the mounted drive. If the drive is mounted from Retrospect, you won't be able to see any files from the desktop but it will work within Retrospect. Ever considered connecting via NFS. I've never liked the Novell mac client myself. Paul
  21. Good Day, Here's the Problem: When Retrospect scans the netware volume it believes that _every_ file has changed. Whenever I backup it wants to backup the entire disk. Sometimes, durring the compare operation it discoveres that ALL of the file creation dates have changed. I get 27,000 log entries saying that there was a problem verifying the file: File “_ZIPFILE.nlm”: different modification date/time (set: 3/14/2001 12:52:11 PM, vol: 3/14/2001 1:52:11 PM), path: “MERCURY.SYS/UCS/UCX/_ZIPFILE.nlm”. Can I disable the file creation time check? I'm running the latest version of Retrospect on Mac OSX 10.1.5 with all the latest updates. I'm running a Netware 5.1 server with the latest version of the Native File Access Pack (NFAP) to allow me to mount the volumes via Appletalk IP. Help! Paul
  22. Dantz Techs, Please add the keyword "client" to the knowledgebase article titled "I keep getting an error 519 and pitond turns off". I would have found it much easier. The title of this thread is what I was trying to search for. Paul
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