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gordine

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Posts posted by gordine

  1. I have been running Retrospect 5.1 for several years on my G4 Mac without major problems, but lately I get an "Incompatible (unknown CD/DVD)" message when I insert a disk for backup. If I select "Proceed" the message "The disc is write protected. Please unlock it and try again" appears.

    I have tried different mfr. disks new and used but nothing works. Am I missing something - is there a simple way to unlock a disc?

     

    Thanks,

    Gordine

  2. I have been running Retrospect 5.1 for several years on my G4 Mac without major problems, but lately I get an "Incompatible (unknown CD/DVD)" message when I insert a disk for backup. If I select "Proceed" the message "The disc is write protected. Please unlock it and try again" appears.

    I have tried different mfr. disks new and used but nothing works. Am I missing something - is there a simple way to unlock a disc?

     

    This is the same problem as message #60429. but I don't see an answer to the question

     

    Thanks,

    Gordine

     

     

    My setup:

    Retrospect Express 5.1

    MAC OS 9.2.2

    LaCie CD-RW 52x24x52

    Verbatim and Memorex discs

    Fire Wire connection

  3. To put closure on this issue, the problem was just as the error message reported: "Trouble reading: . . . error 206 (drive reported a failure: dirty heads, bad media, etc.)

     

    In my case the problem wasn't dirty heads or bad media, it was the drive lens. An eight dollar CD drive cleaner cleaned the drive lens and the result was no more error code 206s.

     

    Case closed.

    Gordine

  4. Hello again,

     

    Thank you for your patience and for verifying that my OS is compatible with Retrospect 5.1. My problem seems to be that very first backup to a CD-R. At that time the new media choice is greyed out and I can't find a way to select it.

    After the backup set is used once however, the choice becomes available as you pointed out.

    If I can get that first one to work I should be OK. Here is the procedure I have been following:

     

    Insert new Verbatim DataLifePlus 1X-52X CD-R disk in LaCie 52x24x52 CD-RW drive.

    Select Directory>Configure>Backup Sets>new

    Backup set type: CD/DVD

    Security: Secure

    Enter new name for backup set, e.g. "TestSet"

    Select "New"

    Save Catalog Sets

     

    Select Directory/Immediate/Backup and

    Sources: Macintosh HD

    Destination: TestSet

    Selecting: All Files

    Preview: Mark desired files for backup

    Options: Normal, Verification, Data Compression

    (Note that there is no option here for selecting new media)

    Select Backup

    The backup process runs part way and stops when the disk is ejected with error code 206 message.

    Data is written on the disk and can be restored OK, but many of the marked files are not backed up.

     

    What am I doing wrong?

    Gordine

  5. Nate:

    Device is connected with a Firewire cable. A wireless modem is on the desktop next to it. So far I have not been able to detect any interference.

    Re your previous suggestion to go to configure>backup sets>configure>new media this only works for a CD-RW backup set. The new media option is not available for CD-R backup sets - it is grayed out.

     

    While reading the knowledge base I came across a list of Retrospect Express versions and the MAC OS they are compatible with. http://kb.dantz.com/al/12/1/5896.html. It shows that Retrospect Express 5.1, which I have, is not compatible with OS 9.x. I have 9.2.1. Perhaps this is my problem, and if so, can I still get a copy of Retrospect 5.0?

     

    Thanks again,

    Gordine

  6. I use a Zip250 Atapi drive with Zip100 and Zip250 disks with Retrospect Express 4.3 to back up my files. This has worked well but now when I insert a ZIP250 disk it runs with the green light on for about 15 minutes and then a message appears saying that there is a problem with the disk and it should be repaired.

     

    When I try to repair it with Norton Disk Doctor it runs until about half way and stops with the message “Erasing the disk failed.” The disks all have Retrospect data on them and I have tried over 20 combinations of Extensions and am convinced that extensions are not the problem. All six 250 MB disks apparently have been corrupted in this manner. 100 MB disks work fine so the drive is probably not the problem.

     

    I have probably done the damage myself by changing titles of the backup sets, etc. but am not sure what to do now. If I drag the Catalog file to the trash and reinstall the software can I start over and salvage these disks?

    Thanks,

    Gordine

     

  7. Configuration

     

    MAC G4 System 9.04 Retrospect 4.3

     

     

     

    Problem

     

    Catalog files are invisible.

     

    They can be located by Sherlock on the desktop but cannot be moved, read or copied. The icons for TheFileByContentFolder and TheVolumeSettingsFolder are displayed very faintly indicating that they are "invisible".

     

     

     

    I have rebuilt the desktop and rebooted without extensions with no change. I am not an experienced Retrospect user but I assume that these files should not be invisible. How can I make them visible?

     

     

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