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neile1's Achievements


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  1. I opened a ticket for that and Retrospect agent responded that its a known BUG! You are on version 10.5 but I have this on 11.5.2. Can someone from Retrospect stuff elaborate on when should we expect a fix for this BUG.
  2. I just spent 1,608.00 EUR upgrading from 9 to 11.5 This problem of loosing all script configuration happened to us to many times since version 8.0. Any info on when this will be addressed?
  3. The problem is that in our case it simply doesn't work! we have loads of AIT backups that retrospect cant transfer to new media sets. We contacted support and they couldnt help :-( What we did was restoring tapes to disk and archive them to new media sets.
  4. The Retrospect application makes me feel insecure about our backup's, especially lacking option of reading old sets ... I don't know if there are many of us since Ver 6 that suffer from this issue. The only way to find out is to post here...
  5. We have tons of AIT-1 to AIT-5 backup sets since 2002 that need version Retrospect 6 in order to read from. We're curently using Retrospect ver 9 and would immediately upgrade to a version that will let us read old backups.. Just a thoght.. Retrospect could have a legacy mode that could read the old set's. in order to cover costs of development make it as an option.
  6. I see it all the time... I have to redo settings on daily basis! Retrospect 9.0.2 is a lot of work maintaing right settings for all backup/archive scripts, it randomly changes scripts media sets or favourite folder to wrong ones. Is this normal?
  7. Often , when setting a script with a certain media set, Retrospect is confusing the media sets and preforming a backup to a different(wrong) media set. From time to time we get errors like this and its very hard to get things backed up! Anyone have this? Retrospect 9.0.1 Mac O X server 10.6.8 Qualstar RLS 8560 LTO-5
  8. OK, I will open the ticket. I was just hoping that maybe other users with same setup are having the same problem...
  9. This is a user-to-user support forum. Here is how to contact EMC support: EMC Support Russ Any Help from users would be appreciated
  10. We have been backing up and archiving successfully using Mac OS X 10.4.11,Retrospect 6.1.230 (driver update ATTO ExpressPCI UL4D, Qualstar Library TLS-4480 revision 2.25 with AIT-5 drive. We tried upgrading the Mac OS to Leopard 10.5.5 and Retrospect is having trouble communicating to the Library. The symptoms are:The Library ignors retrospect commands to load tapes, moving from slot to the tape drive doesnt work, scanning manually result only 4 tapes scanned out of 48...etc. We reverted to OS 10.4.11 and all is well but we really need Leopard for meany reasons... I tried contacting Qualstar but they can only help if I open support ticket with EMC. Please help!
  11. Are there any news regarding the next version? Are we talking few weeks,few month, year? I realy need this info and I'm sure that other users too.
  12. I'm trying to get a straight answer for this for some time now... I now see that another option has arrived to OS X from another vendor that support my Qualstar library with its barcode option and doesn't have the terabyte limit. I really want to stay with Dantz on the Mac platform, this is getting very impossible since Retrospect on the Mac is very limited as far as barcode reader, terabyte limit and so on . Please don't get this in the wrong way, I really want to have some answers in order to make the right decision . I have no plans to get the windows version of retrospect so please don't suggest it.
  13. I saw that there is Improved tape library support with the new driver. Can we get some more info on that?
  14. I wish that Dantz realize that they are going the wrong way with us Mac users... I will pay for an upgrade when I get the features that the Windows version has! Since OS X I'm just frustrated with Retrospect...
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