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mrmann

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  1. PLEASE HELP PLEASE HELP All of my old tapes come up as content unrecognized. I am running a Sony AIT (3.5) connected via scsi to B/w G3 300. I am running retrospect 4.1, and I have tried under 4.3 AND 5.0. I have connected the drive directly to the computer. I am quite certain that the problem is in the software. I learned from another user that he had a similar problem with the same drive, and that the problem had something to do with the driver, because the drive is NOT originally approved by retrospect. I have always used "The Advanced Driver Kit". Right now, the driver listed in retrospect is SONY AIT DC 1.32. Below is additional info, as requested by the tech support staff. Please PLEASE. Crucially important to a potential HUGE job for MSNBC. AAAHHHHHHH. > First of all, someone told me that the problem may be the version of the driver that is currently loading with the > device. The driver is a "Sony AIT DC 1.32"--whatever that is... > Retrospect Version and build: I've tried it under 5, 4.3, and 4.1. > Computer Model and speed: B/W G3 300. > > OS X version and build: Running OS 9.2 > > Device (from Retrospect's Configure > Devices > Device Status window): SDX-300 > Device firmware (in the version column of the Device Status window): 0400 > Device interface: hmmmm do you mean scsi? (its scsi, wide, I guess) > Media brand and size: AIT 3.5in > Other Devices: two external hard drives on the same chain. removing them doesnt seem to work > > If an external device, please provide: Sony AIT drive, SDX-300=the model #
  2. I am pretty certain that this is a *SOFTWARE* issue. (I have cleaned the heads, shuffled the scsi chain, changed the power supply, refurbished the drive, etc. the list goes on and becomes rather embarrassing after a while). All of my old tapes come up as "content unrecognized." Even the ones that were backed up on the same computer... I have upgraded to 9.2 (from 9.1 and older versions) but on other systems running 9.2, the tapes are recognized and work. I have tried turning off all the extensions that are unneccesary and I have upgraded to latest version of retrospect (5.0.201). Still unrecognized. Am I missing a driver? Is it something with the advanced driver kit? HELP!
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