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Trip

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  1. Daniels, Thank you so much for your help. I took a look at the file, as you suggested. The problem turned out to be not the permissions but that the file was empty. I'm not sure how this 'empty' file got created but I deleted it and after that backup ran fine. Thanks again, Trip
  2. I have been using Retrospect Professional (Version 7.6.111) on my Dell Inspiron 8600 (Windows XP Pro/SP3) for several years. Recently, backup to one of my backup sets has started failing with the following errors: -- 10/20/2010 8:48:12 AM: Copying Local Disk (C:) Additional error information for Disk Backup Set member "1-Inspiron 8600", Can't write to file E:\Retrospect\Inspiron 8600\1-Inspiron 8600\AA000709.rdb, error -1023 (already exists) Trouble writing: "1-Inspiron 8600" (998539264), error -106 (data overwrite attempt) -- As far as I can tell, Retrospect is trying to write a file (AA000709.rdb) but cannot because the file already exists. Why this is so I can't imagine. I know the disk has no errors and Retrospect is able to backup to other backup sets without problem. I would greatly appreciate any help you could offer to find a work-around for this problem. Thanks, Trip
  3. Thanks again Marc. I'll try that tonight. Trip PS, If anyone knows why the access rights change I'd be interested in finding out.
  4. Marc, Thanks a bunch for your quick reply. As I am at work now and not at home, but absolutely need my computer functioning by tomorrow, I'd be grateful if you could either give me more detailed instructions or point me to a source that explains the necessary steps in detail. First of all, at the moment there is no Security tab on my properties box, but I understand I can get to that by turning off *simple* file sharing. But after that I am at a loss. How exactly do I give myself rights, which rights do I assign, and which folder(s) do I assign them too? I ask this question because if I have lost rights to my *documents and settings* folders, have I not also lost rights to others? Can I assign myself rights to everything on the computer. Thanks again, too, for your advice on how to restore my system volume. At least on my computer this *old* method was 100% reliable and Retrospect's live restore feature was not. Best, Trip
  5. Update: I used nLite and created a *good* SP2 installation disk and then followed Marc's suggestion of installing XP Pro into a temporary directory. After this I got what appears to be a clean restore but I still cannot access any of my files because of *permissions.* Can someone tell me why this is and, more importantly, exactly what I need to do to gain access. This is a stand-alone PC and all the files on it were created by me (same User ID), so I don't see why I don't have permission. Trip
  6. Dear Russ, Lemeul3, Marc, Amy, Dave, et al- I would really appreciate any additional advice you could offer about Retrospect and Full System restores: Is the behavior I've described above normal? Does Full System restore work reliably or have I just been wasting my time? I don't think there's anything particularly unusual or comlicated about my installation. Why have I suddenly been denied access to my files and how can I regain it? Thanks again, Trip
  7. First of all, I'd like once again to thank everyone for so generously volunteering their time and knowledge. I've been putting your suggestions into action and am much, much further along the road to recovery (in every sense). But I'm not completely out of the woods yet. In fact, if you know that Stephen King story where the little boy's dog dies and then, miraculously, comes back to life, only he's not quite the same little critter as before... That's what my computer is like this morning. As you suggested, overwriting the *old* boot.ini file with the *latest* version allowed the full system restore to complete, and my programs and data seem to be back. However, many programs are acting like they were freshly installed or, worse, crashing when I try to run them. I'll give some specific, random examples in a second but I'm wondering if the route cause of my problems doesn't have something to do with access privileges (which I don't understand). I say this because when I tried to open an old Word document I was given the error message that I did not have sufficient privileges to do so (this was a document I'd created myself and I was logged on as a System Administrator when I tried to access it). I hope 'access permissions' somehow explains the miscellany of strangeness I've been experiencing. For example: - My folder display options are not the same as they were. - All of my old desktop icons are back, but they now are arranged in a different order. - My *old* Screensaver and Power Options properties were not restored. The values in place at the time I restored the OS remain. - My default home page in IE Explorer has reverted to MSN.COM. - Adobe Audition loads like I'd just installed it (my personal settings are gone). - Palm desktop does not see my data. - Office acts like it was just installed. My menus, styles, etc are not active. - Mindmanger crashes. - Some program keeps trying to start Dial-up networking, a service I've never used. I could go on and on. To sum up: It's wonderful to have everything back but I don't trust it! I'm hoping there's some small magic fix (perhaps having something to do with access privileges?) that will allow my system to behave truly the way it was before the restore. Otherwise, how can I trust the restore? Trip PS Amy: I was really interested in Autostreamer; thanks for the heads-up. I downloaded it and used it to create a "SP2" installation disk. I then used this disk to reload the OS. But when I went to live-update, Microsoft still insisted up upgrading me to SP2. Does this mean I didn't use the Autostreamer correctly, or simply that there was more work to be done to upgrade the entire system to SP2?
  8. Lemeul3, Marc and AmyJ, Thank you all for taking the time to respond, I really appreciate your help. After reading the links you've provided, I agree that my boot.ini file is probably the problem, and am looking forward to trying another Live Restore. I'd just like to go over some of the details first. 1) My laptop doesn't have a floppy drive. Can I put the *good* boot.ini file on a cd or the same external hard drive as my backup? 2) How exactly do I copy the *good* boot.ini file to the hard drive (after Retrospect has restored the entire volume but before the system reboots)? Is the explorer available, or maybe a DOS prompt? 3) Finally, how can I build a Disaster Recovery CD that includes Service Pack 2 code when my "Operating System CD" is Service Pack 1? Lemeul3's solution does not work on my machine. Or do you think that the failure of my last DR attempt was caused by something else? Thanks again for your help Trip (who strangely is becoming happier and happier the longer his computer is NOT working).
  9. Hey, what system are you running? Because on my computer there's no C:\i386. There's C:\WINDOWS\Driver Cache\i386 and C:\WINDOWS\ServicePackFiles\i386, but neither of those libraries has the file textsetup.sif, which is what the Disaster Recovery program is looking for. Could you be more specific? Also, does anyone have any idea why the original restore failed? Because that was initiated under a "clean" install of the latest version of xp pro. Thanks, Trip
  10. Double Trouble (oh yeah)! A lot of things went wrong this weekend and I'd appreciate your advice. Here's what happened: 1. I returned my system to basic working order: - I reformatted the hard drive and reinstalled/updated XP Pro. - I installed partition magic and partitioned my drive the way it had been before it went south (C + D drives); I also, for consistency, installed the same two "virtual" CD drives that I'd been using before the crash. - I installed and updated Retrospect Pro and did a backup. 2. I made a Disaster Recovery CD (just in case). 3. I attempted to "Restore/Roll back" the system volume © to its before-the-fall state. More exactly, I started the process and went to bed. In the morning I was greeted with a "DOS" screen and the following message: "Windows could not start because the following file is missing or corrupt: C:\WINDOWS\system32\Hal.dll. Now I can understand why Hal is angry at Stanly Kubrick, but not why he's angry at me. My poor notebook was stuck. 4. Having no choice, I turned to my new rescue CD thinking at least I wouldn't have to re-install windows again. Ha! - The rescue CD loaded a minimal configuration of windows and then Retrospect itself, at which point I got the message: "Retrospect Encountered problems while opening the file backup set 'Trip's Insprion 8600' and can't continue." - I manually opened the correct catalog file and initiated a restore. Unfortunately, at this point Retrospect wouldn't recognize either of the two external hard drives (USB) where I keep my backups, so once again I was dead in the water. One thing I found odd when I initiated the restore was that Retrospect gave me the warning message: Do you really want to overwrite the current Windows XP (Service Pack 1) with Windows XP (Service Pack 2)? It appears that Retrospect made its Rescue CD using Service Pack 1 even though I had updated the OS to Service Pack 2. Of course Retrospect asks for your "original" software CD when making the rescue CD, but I can't believe it wouldn't place the latest version of the OS on the CD. Judging by the appearance of my monitor, I'm also fairly certain the Rescue CD did not have and/or load the correct drivers. And that's my story! At this point it would be easiest for me just to continue rebuilding my PC program by program, but I'd really like to have (and trust) Retrospect's disaster recovery capabilities. As I said earlier, any suggestions you have would be welcome. Trip
  11. Thanks for your suggestions. Just to clarify: you are suggesting I install the operating system and then Retrospect (latest versions, etc), then create a disaster recovery disk, and then use that disk to boot the system, and then use Retrospect to Restore everything (including the "old" operating system, registry, etc) from the back-up I made before the system crash? Trip
  12. Thanks Russ and AmyJ for your help so far. Since you are sensible, Unix-loving people, I wonder if anyone else can answer my question, or if I should take it to another forum/venue? To sum up: I recently had to replace the hard drive on my computer. I have a complete backup from before the crash and would now like to restore the entire "C" (primary) drive. The last time I had to rebuild this drive, I re-installed the programs myself and only used Retrospect to restore the data. This was a laborious, time-consuming process which I'd like to avoid if possible. My concern is that because I'll be booting from the "C" drive, and running Retrospect from that drive, the program might not be able to "restore everything." Logically, it would have to delete itself and everything else on the disk before the restore. Is Retrospect that intelligent/good? Is this an issue? How should I proceed? My computer is now up and running in a primative way and I should be able to respond to your suggestions a lot more quickly than before. BTW, the partition structure on the new hard drive has changed. I've removed the "hidden" partition which Dell uses for diagnostic purposes. However, I no longer need this data. Thanks again for your help, Trip
  13. Sorry to be so long in replying but I no longer have easy access to a computer! Won't the system crash when Retrospect tries to overwrite the in-use operating system files (registry, etc). Do I have to take any special precautions? How much of the old system do I have to install new before overwriting the whole thing--just Windows XP? Thanks again for your help. Best Trip
  14. I recently *lost* my hard drive and will have to replace it. I have a complete back-up made the day before using Retrospect Pro. Once I install the new hard drive, will I have to reinstall all my programs from scratch, or can I restore them from the back-up? I've restored *lost* data many times but never an entire disk. I'd appreciate any guidance you could give. With thanks, Trip McGleughlin (Running Retrospect, XP Pro, latest versions, etc).
  15. I've been archiving a number of large "wav" files out of a single Windows folder (called My Archives) into a single Retrospect Backup Set (also called My Archives). I would now like to retrieve all of these files in a single pass. However, when I use Retrospect's Restore function, I am limited to restoring the files in a particular snapshot, which means I would have to work through the backup set snapshot by snapshot. My enormous respect for Retrospect tells me there's got to be an easier way, but my knowledge of the program is pretty limited. How can I have Retrospect read all of the snapshots in the backup set and and then present me with a summary list of the most recent version of each file, and then allow me to select which files I would like to restore? With thanks, Trip McGleughlin
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