I work for the US Government and we are not authorized to log on with Administrator privileges except when installing software. I recently purchased a Maxtor OneTouch III 500GB external drive, which comes with Retrospect Express HD 1.1. I had no difficulty installing the software (after being temporarily elevated to Administrator) and setting up the drive and software. However, whenever the backup runs I get the following error message: "Can't back up registry, error -1019 (not enough resources)". I suspect this may be caused by the lack of Administrator privileges. My computer is a new Dell GX620 with Windows 2000 SP4, 1MB of main memory (of which about half was free when I last tried to back up) and a 74 GB hard drive with 27.8 GB free. 2.5 GB of disk space has been allocated to the swap file, and around 1.8 GB are free when I run the backup. The Maxtor drive has 500 GB with less than 1 GB used so far. The message also indicates that only a few thousand files totaling something like 500 MB have been backed up, although I have around 160,000 files totaling 46.6 GB on the main drive. I've tried backing up both when I'm working on the machine and at night when it's idle, with the same result.
I don't find any information on the EMC support site indicating that you have to have Administrator privileges to run backups, although this seems to be what the error is pointing at. I'd appreciate any advice or suggestions.