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sstackho's Achievements


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  1. Hi. I am currently using an older version of Retrospect (v15) and was considering an upgrade. I don't think the older version can successfully back-up files that are in my OneDrive folder. I use the "on-demand" functionality of OneDrive, which downloads file contents from the cloud when needed. Can the current version of Retrospect backup these folders properly? If so, does Retrospect back up only the OneDrive files that have been synced locally? Thanks!
  2. I called into tech support, and they said that they are not able to recover to Dell laptops with the Retrospect Recovery CD due to the partitions. I need to get Windows 7 installed on the replacement drive before I can attempt the recovery. Dang.
  3. I am trying to test a restore from a new Windows 7 laptop. I have used Retrospect 7.7 to backup from the original SSD. If it makes a difference, the SSD has 3 partitions (OEM parition, Recovery partition and the main partition). I am trying to use the Retrospect Recovery CD to restore to a blank (larger) HDD. I am using a different laptop for the restore. When I try to start the complete restore, it immediately stops with an "Execution incomplete" error message. There are no error codes. I have tried starting the restore with a single partition on the blank HDD, as well as with three partitions. Both fail. What can I do to solve this?
  4. Thanks, I gave that a shot. No improvement though, unfortunately.
  5. I was (finally) able to successfully restore from a Retrospect backup - and almost everything is back to normal. But the main problem is that Vista Search doesn't work any more. When I type anything on the search bar, I get "Search failed to initialize". I have scoured the web for help, and tried everything on this page, but nothing worked. http://www.winvistaclub.com/t24.html Interestingly, my registry setting for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\SetupCompletedSuccessfully is set to 1 - not zero as it says it should be. I try setting it to zero and rebooting, but the setting returns to 1 on its own. Any help would be appreciated. Thanks!
  6. Yes, that makes sense. Thanks for your support. It is unfortunate that I had to use 7.0 in order to get my backups working again, since Express HD was not reclaiming HD space, even after deleting Restore Points. It feels like Express HD is a bit too simplified - especially when something goes wrong.
  7. I have successfully managed to reclaim 95 GB of space using Retrospect 7.0, by selecting the option to "groom to remove backups older than 2 backups". As I mentioned, manually selecting restore points to remove in Express HD did not reclaim space. I have one further question. The subtext for the groom option in 7.0 says "Retrospect will make sure that at least the last 2 backups for each source are available for restore." So does this mean that every file that has ever been on my hard drive during a backup will remain in the backup set? What happens to large files that have long since been deleted - will they always remain in the backup set? I could see the external drive running out of space if this is the case, since I have a lot of data files in use.
  8. Hi there, If it helps, I installed Retrospect 7.0 and tried letting it do its pre-defined grooming strategy. I got the message "RestorePoint was groomed, but that did not free up enough space." When I first ran Setup, I had chosed "My Computer", whereas I now realize that it would be better to just have chosen C:. I did remove a number of Restore Points in Express HD, but it still didn't reclaim the space. When you ask it to remove restore points in Retrospect 7.0 or manually remove restore points in Express HD, does it keep one verison of each file backed up? Or if a file version hasn't changed (and thus isn't updated in a recent restore point), are these files no longer available once the restore point is removed?
  9. This is a similar problem to what I am having. Deleting restore points made no difference in disk space. Where can I get this version 1.0.205?
  10. Hello, I have followed these steps (deleted the settings folder, uninstalled Express HD, reinstalled .NET 1.1 SP1, reinstalled Express HD, rebooted after each step, and over an hour later it doesn't look like anything has changed. Once again, it went through the "Reclaiming Space" screen for about 30 minutes, and reclaimed all of 200 MB on the 250 GB drive. So, now there's only 500 MB free, and it's back at the "Backup maintenance in progress" screen, where it will rebuild the .rbc file, and then it will start a backup which will fail due to lack of space. Brilliant. What are my options? Will it help if I abadon my previous backups (not at all what I would like, but I will do it if necessary) and start again? How would I go about doing that? Or should I try installing the Express non-HD version that is on the installation CD? Should I tell my company not to buy these backup drive/software bundles any more?
  11. Hello. I would really appreciate some support with my problem. Since my Maxtor drive has filled up, I have been unable to perform any backups. I tried deleting some Restore Points via Express HD, but even that did not reclaim any disk space and the subsequent backup attempt failed. I assume I should not be manually deleting the files in the '1-RestorePoint' directory. So how can I successfully do any more backups??? Thanks in advance.
  12. Me again. More info. Again, the backup failed because it didn't have enough space. I've had enough of this, so I decided to manually delete restore points. Now I got a message about an unhandled exception. "Specified argument was out of the range of valid values. Parameter name: '22' is not a valid value for 'displayIndex'. See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values. Parameter name: '22' is not a valid value for 'displayIndex'. at System.Windows.Forms.ListViewItemCollection.get_Item(Int32 displayIndex) at System.Windows.Forms.ListView.LvnBeginDrag(MouseButtons buttons, NMLISTVIEW nmlv) at System.Windows.Forms.ListView.WmReflectNotify(Message& m) at System.Windows.Forms.ListView.WndProc(Message& m) at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll ---------------------------------------- RetroExpress Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/RetroExpress.exe ---------------------------------------- System Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll ---------------------------------------- System.Windows.Forms Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll ---------------------------------------- System.Drawing Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll ---------------------------------------- rdaccif Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/rdaccif.DLL ---------------------------------------- System.Runtime.Remoting Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/assembly/gac/system.runtime.remoting/1.0.5000.0__b77a5c561934e089/system.runtime.remoting.dll ---------------------------------------- BmpBtton Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/BmpBtton.DLL ---------------------------------------- BmpPanel Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/BmpPanel.DLL ---------------------------------------- locfiltr Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/locfiltr.DLL ---------------------------------------- System.Xml Assembly Version: 1.0.5000.0 Win32 Version: 1.1.4322.2032 CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll ---------------------------------------- DtPicker Assembly Version: Win32 Version: CodeBase: file:///C:/Program%20Files/Dantz/Retrospect%20Express%20HD/DtPicker.DLL ---------------------------------------- ************** JIT Debugging ************** To enable just in time (JIT) debugging, the config file for this application or machine (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the machine rather than being handled by this dialog.
  13. Further update: After stopping the Retrospect process described earlier, and restarting it, my restore points were once again available. went through the Setup process (again!) and then I got to a new message screen - "Reclaiming Space" which sounded promising. However, the free disk space on the Maxtor drive never changed at 5GB. That process took perhaps a half-hour, and then it briefly went to the Setup/Restore message before automatically going to "Backup maintenance in progress" yet again. Once again, it deletes the RestorePoint.rbc file and appears to be rebuilding it. This process takes hours. I am assuming once that is done, it will try to backup again and fail due to lack of space. Can I arbitrarily delete .rdb files in order to make room? I thought Express HD was supposed to do all this on its own.
  14. Update: My 200 meg RestorePoint.rbc was deleted after the last backup failed. I had to go through the Setup process again. This time, I asked Express HD to use 75% of the Maxtor drive for backups. After running Setup, Express HD states "Backup maintenance in progress... this may take a while." That started 7 hours ago, and hasn't changed. It has created a RestorePoint.rbc file that is 280 MB, but the last "Date Modified" for the file is 4 hours old. My source HD is around 96 GB (81 GB used), and the Maxtor drive is 250 GB (246 GB used). Both are NTFS. I am using XP Pro SP2. Thanks.
  15. Hi there. It's late, and I'm frustrated. First of all, earlier today my Maxtor OneTouch II, suing Retrospect Express HD failed a backup for the first time, saying that it didn't have enough space for the backup. I believe this was the first time the external HDD had enough data on it that it was getting close to full. However, my understanding was that the software would automatically delete old restore points to make room for new ones. Other than the restore points, I have about 5 gigs of backup data on the Maxtor HDD. After the failed backup, I noticed that it stated that I had a bunch of restore points available, but none were available when I went to the Resore screen (with the calendar). Based on the advice of other posts, I renamed the RestorePoint.rbc file and tried the backup again. Express HD then worked for about SIX HOURS preparing for the backup. It eventually made a RestorePoint.rbc file that was over 200 megs in size, and then the backup began - only for it to fail again. Is there anything I can do?
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