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Showing content with the highest reputation on 05/09/2018 in all areas
Are you certain that you disabled the OneDrive Files on Demand feature for all users? If the Files on Demand feature is enabled the OneDrive folder becomes a Reparse Point instead of a real folder. To check if the OneDriver folders is a real folder or a Reparse Point use one of the following two command line methods. If PowerShell is set as the default terminal: Right click on Start and select Windows PowerShell (Admin) Once the PowerShell window has opened type cd C:\Users\henkv and press enter Type ls one* and press enter The will return something like: Mode LastWriteTime Length Name ---- ------------- ------ ---- dar--l 2018-05-08 19:15 OneDrive If the last character of the mode string is a "l" (lowercase L) then the Onedrive folder is a Reparse Point If Command Prompt is set as the default terminal: Right click on Start and select Command Prompt (Admin) Once the Command Prompt window has opened type cd C:\Users\henkv and press enter Type ls dir /al and press enter If the result is: 2018-05-08 19:15 <DIR> OneDrive then the OneDrive folder is a Reparse Point If the result is: File Not Found then the OneDrive folder is a real folder Even if exclude folder(s) and/or file(s) in a selector they are still scanned.1 point
Hi All, Thanks so much for all of your input. We have reproduced the issue in house, we are investigating an appropriate fix, indeed it does appear to be due to a change in Microsoft's One Drive. I'll keep you all updated on our progress. -Jeff1 point
Just to throw out an idea after catching up with this thread, you might also want to investigate the settings in Control Panel | Sync Center in relation to One Drive, as well as anything else. Sync Center might have a bearing on this. I saw a bulletin regarding a completely unrelated application yesterday that encountered errors caused by the Sync Center. Then I read another article today discussing how One Drive syncs files and folders to the MS cloud. Now this thread to bring it full circle. I'm going to continue to watch this thread, and want to say that I really appreciate the extremely professional community discussions on this Forum. Bravo.1 point
Ok, I did some additional debugging and I found the issue: It's OneDrive. OneDrive has an option (don't know if it's new with 1803) that gives you the possibility to only actually download a file from OneDrive to your computer if you actually use it. All files in the OneDrive folder are shown as being present, but they are not actually physically present on your computer. So they are some sort of link. The explorer shows a cloud symbol with these files. As long as one such link is present on the drive (even if it is in the Recycle bin) it will cause the -1103 error. Scanning will be interrupted as soon as the scan engine hits the OneDrive folder. On both machines I turned the option off in OneDrive settings, which caused all OneDrive files to be downloaded to the computer, and both are backing up properly now, without errors. Also checked the machines that never showed the issue, they all have this OneDrive option set to off.1 point