Annoying exchange mailbox backup problem

[mpaton2004]

Hi

 

i have configured the exchange 2003 server agent to backup my mailboxes. Everything seems to be running fine, until for some reason (apparently at random) everything starts failing with the following error:

 

+ Normal backup using [2] EXCHANGE at 9/10/2004 9:58 AM (Execution unit 2)

To Backup Set [5] EXCHANGE...

 

- 9/10/2004 9:58:19 AM: Copying Lee Hanson on MSX

9/10/2004 9:58:19 AM: Connected to MSX

T-9: main: transaction terminated by PDS exception

Scanning incomplete, error -523 (service transaction error)

Location of backup report is C:\Documents and Settings\All Users\Application Data\Retrospect\Backup Report.utx.

 

 

Rebooting the Exchange server fixes this problem.

 

Please help me!

[natew]

Hi

 

When you say at random do you mean "on any one of the mailboxes"? Does the error ever occur when backing up the entire database? Or is it limited to mailbox backup?

 

Thanks

Nate

[mpaton2004]

hi nate,

 

It occurs on every mailbox. By random I was meaning the whole affair starts off at random, and then it continues with this error until I restart the MS Exchange server.

 

Cheers

[natew]

Hmmmmm,

 

Does unmounting and then remounting the stores or restarting exchange services seem to help at all? In older versions of Retrospect certain spam messages with super long/ invalid subject lines could cause this kind of thing. That doesn't explain why a reboot helps though.

 

Do you have any trouble backing up the entire DB store when this happens?

 

Thanks

Nate