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AngryLunchbox

"Waiting for Storage Media"...

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I'm trying to back up a server with 6.5.336. I can run an immediate backup, but when I try to run a Proactive, I get the following message: "Waiting for Storage Media." I get that in the Activity Monitor.

 

I let the backup sit, thinking that maybe the server was just busy at the time, but it's been weeks now and it says the same thing day after day.

 

I haven't had any similar problems with any of my other servers.

 

Any help?

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Hi

 

What is the exact media name it is asking for? Do you have the same problem if you run a test proactive script using a "file" backup set?

 

Thanks

Nate

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It's asking for anything specific. It's just says that it's waiting...

 

I'll have to check on the test script, but I think I did that already and it came up the same way. I will check again however.

 

Thanks for the advice.

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Hi

 

The media request window is probably hidden behind the activity monitor. See if you can find what it is asking for. You can also set up email notification in configure->preferences->notification. That will tell you when Retrospect is waiting for a tape and what it wants.

 

Thanks

Nate

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I can confirm this behaviour. I am running Retrospect Multi-Server, 6.5.350 under Windows 2000 Advanced Server (fully patched). My Proactive backups will not run. They are stuck in the "waiting for storage media" state.

 

I have email notifications turned on, and I receive no notification. There are no media request windows open. I have no idea what media it seeks. There's nothing reported in the Ops Log, History, Windows Event Log... nothing, nowhere; it's just stuck.

 

I have rebooted, relaunched Retrospect... to no avail...

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Hi

 

Are there any backup set properties windows open? If you do an immediate backup to the backup set in question will it run properly?

 

Thanks

Nate

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I just fixed the same problem on mine. Version 7.0.326. The security permisasions on the backup set folder had been tightened up and the Retrospect login name specified was not allowed.

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