acurless Posted March 17, 2004 Report Share Posted March 17, 2004 I have a new SBS2003 server, Retrospect 2003SBS, with the latest drivers & patch installed. I am logging retrospect as the DOMAIN ADMIN and when I attempt to view or select individual mailboxes I get an UNKNOWN error 3404(34xx) unable to login to mailboxes. I looked each account up to view permissions which seem to be correct. Any help? Alan Link to comment Share on other sites More sharing options...
Mayoff Posted March 17, 2004 Report Share Posted March 17, 2004 Does Retrospect allow you to backup the first storage group or does that report an error also? When exactly do you get this error, when click on "mailboxes" or when trying to add the mailbox to the volume database? What is the exact text that appears in your operations log? Link to comment Share on other sites More sharing options...
acurless Posted March 27, 2004 Author Report Share Posted March 27, 2004 here is a copy of the log: 3/25/2004 8:15:05 PM: Copying First Storage Group 3/25/2004 8:35:36 PM: Comparing First Storage Group 3/25/2004 8:51:13 PM: Execution completed successfully Completed: 3 files, 10.9 GB Performance: 625.0 MB/minute (541.1 copy, 739.7 compare) Duration: 00:36:08 (00:00:39 idle/loading/preparing) 3/25/2004 8:51:13 PM: 78 execution errors Total performance: 588.6 MB/minute Total duration: 00:50:52 (00:12:23 idle/loading/preparing) Quit at 3/25/2004 8:52 PM + Retrospect version 6.5.343 Launched at 3/26/2004 2:01 PM + Retrospect Driver Update, version 4.8.108 TMapiConnectionTMapiConnection: Unable to use profile, win error 0x81002746 Retrospect error code error -3403 (unknown) Reported by function mtloUpdateVolumeList Access to mailboxes from the administrator account has failed. Try setting up another privileged mailbox account for Retrospect. This is a known problem with Exchange 5.5 running on Windows 2000. Quit at 3/26/2004 2:02 PM Link to comment Share on other sites More sharing options...
Mayoff Posted March 28, 2004 Report Share Posted March 28, 2004 Are you using virus software? I found this on google. http://www.nemx.com/products/securexchangeantivirus/faq.asp#5 Link to comment Share on other sites More sharing options...
acurless Posted March 30, 2004 Author Report Share Posted March 30, 2004 I am using CA E-Trust on the 2003 server but have not installed the exchange scanning engine. Still frustrated... Link to comment Share on other sites More sharing options...
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