AmyJ Posted February 27, 2004 Report Share Posted February 27, 2004 Dantz has provided a "Latest Versions" list for the Retrospect product line. To keep up to date with the latest and greatest see the following link: http://www.dantz.com/en/support/versions.dtml Link to comment Share on other sites More sharing options...
ken545 Posted July 5, 2004 Report Share Posted July 5, 2004 Thanks Amy, Ken Link to comment Share on other sites More sharing options...
rhohltjr Posted July 22, 2004 Report Share Posted July 22, 2004 that list did me no good. I have 5.15 and a Teac CDRW that 5.15 is not recognizing. Hope I get a email from cust. serv soon. Link to comment Share on other sites More sharing options...
natew Posted July 23, 2004 Report Share Posted July 23, 2004 Hi Can you post the make and model of your drive as it is displayed in configure->devices->enviroment in Retrospect please? Nate Link to comment Share on other sites More sharing options...
rhohltjr Posted July 23, 2004 Report Share Posted July 23, 2004 Sure, soon as I get home I'll look that up. It is a Teac 55x CDRW of some sort. 5.15 says I don't have a driver for it for some reason. I am assuming that it is simply just not listed on the last driver update/patch available for 5.15 which I did get and install for my old CDRW. I do understand that Dantz has to at some time move on to other products and discontinue support for the obsolete ones. Link to comment Share on other sites More sharing options...
rhohltjr Posted July 23, 2004 Report Share Posted July 23, 2004 Just found this while at work: My invoice for buying the thing at www.buy.com, Teac CDW552E/KIT CDRW Drive 52X24X52 later.... Link to comment Share on other sites More sharing options...
rhohltjr Posted July 24, 2004 Report Share Posted July 24, 2004 Survey Dantz Retrospect 5.15 says: ID Vendor Product Version Driver 0 Teac CD-W552E 1.09 (no driver) That what you wanted "Natew, American Idol of backup"? I doubt there is hope really. Link to comment Share on other sites More sharing options...
natew Posted July 26, 2004 Report Share Posted July 26, 2004 Thanks for the info, You need to have Retrospect 6.5 or higher to use this device with Retrospect. The "american Idol" thing is automatically assigned by the forum based on how many posts you make. Needless to say I'm trying to get to the next level asap. Nate Link to comment Share on other sites More sharing options...
rhohltjr Posted July 26, 2004 Report Share Posted July 26, 2004 Quote: Thanks for the info, You need to have Retrospect 6.5 or higher to use this device with Retrospect. Wow, I didn't expect that. I thought Retrospect 6.0 would be able to handle this drive. Quote: The "american Idol" thing is automatically assigned by the forum based on how many posts you make. Needless to say I'm trying to get to the next level asap. Nate OK, That is not a self appointed aggrandizement. (even if it was, I like a good laugh every now and then). Thanks for your help! BTW Where is Matsumoto, Japan? Link to comment Share on other sites More sharing options...
natew Posted July 28, 2004 Report Share Posted July 28, 2004 Hi Matsumoto is at the base of the Northern Japanese Alps in Nagano prefecture (The Olympics were held about 60K up the road from here) If you ever come to visit I can recommend a great place to stay: http://www.onishiso.com/index-e.htm Nate Link to comment Share on other sites More sharing options...
rhohltjr Posted July 29, 2004 Report Share Posted July 29, 2004 Nate, Thanks for your info. I have been to Japan several times. I work with Lockheed Martin and Mitsubishi Heavy Industries in Nagoya. I find your link to be very interesting and worth looking into. I attempted to send you a personal message but you are not receiving those. I too am fond of the ramen and fine sake when there but I am very unskilled at choosing the sake. I hope this off topic departure will not upset readers that have come here to find help with backups too badly. Again, Domo Arigato Nate. Link to comment Share on other sites More sharing options...
natew Posted July 29, 2004 Report Share Posted July 29, 2004 Hey - off topic is fine with me. Doesn't happen very often around here. Nagoya is 2 hours by train. It is worth the trip if you like mountains and hot springs! Of course the Sake is fantastic too. Have you seen this sake site? http://www.esake.com/Knowledge/Types/types.html The names of each Sake type are Kanji worth remembering! Nate PS I'll turn on Private messages Link to comment Share on other sites More sharing options...
druding Posted August 16, 2004 Report Share Posted August 16, 2004 Hi, I just joined - got a new Maxtor One Touch 350 with Retrospect Express 6.0 included. What would be the advantage for me to upgrade to 6.5 Express? I have to go to CompUSA and get a 4 to 6 pin converter for my Dell Inspiron 8100 laptop Firewire port. Right now I'm using my USB 1.1 port (this Dell didn't come with 2) I couldn't get anything to work last night, but then I decided to try unplugging my USB hub and having the new Maxtor be the only thing plugged into my USB ports - that worked. I'm reading the forum avidly tonight - now I understand Dup vs. Backups at least. Susan Link to comment Share on other sites More sharing options...
natew Posted August 17, 2004 Report Share Posted August 17, 2004 Hi The upgrade may be worthwhile depending on what you are doing. what kinds of backups to you intend to run? Thanks Nate Link to comment Share on other sites More sharing options...
robertk9999 Posted October 17, 2004 Report Share Posted October 17, 2004 I have Retrospect Express 5.6.127 - will it run OK on Windows XP or will I have to upgrade?Thanks Link to comment Share on other sites More sharing options...
natew Posted October 28, 2004 Report Share Posted October 28, 2004 Hi I would recommend an upgrade especially if you are running SP2. I would guess the version you have has not been tested with SP2. Thanks Nate Link to comment Share on other sites More sharing options...
FredOwens Posted November 4, 2004 Report Share Posted November 4, 2004 My system shows OEM Express 6.0.222 Where does that fit? Link to comment Share on other sites More sharing options...
dld Posted November 4, 2004 Report Share Posted November 4, 2004 FOwens... You should be able to upgrade to Retrospect Express 6.5 if you see some advantage to it. http://www.dantz.com/promos/maxtor/ Link to comment Share on other sites More sharing options...
RKG Posted November 9, 2004 Report Share Posted November 9, 2004 Hello, I have a similar question to FOwens. I just unpacked my Maxtor OneTouch, and find it has Rerospect 6.0.222. I am an experienced PC user, though new to Retrospect, so I know to go looking for a software update. When I follow the link above, I find that there is a charge to upgrade to 6.5.342. This cannot possibly be correct! Can someone post the link for the "out of the box" free upgrade that every manufacurer on the planet provides? A distant second place would be an explanation of why I must pay to get the current version of something I just bought. Pardon the tone, it is 3:34 am and I am a bit grumpy. Link to comment Share on other sites More sharing options...
anettis Posted November 9, 2004 Report Share Posted November 9, 2004 I have Retrospect Express HD version 1.0.196. This is a brand new product custom designed for the Maxtor One-Touch II drives that just came out. I don't see this listed anywhere on the "version" list. Does that mean this version is not supported and won't be patched when bugs are inevitably found? Or is it simply too new and not yet listed as an official version? Hopefully the latter. Link to comment Share on other sites More sharing options...
natew Posted November 10, 2004 Report Share Posted November 10, 2004 Hi It is the latter. This is brand spanking new. Its actually a new product all together so it doesn't fit on the current list. Dantz will release updates and patches as needed. Thanks Nate Link to comment Share on other sites More sharing options...
Sam_S Posted January 28, 2005 Report Share Posted January 28, 2005 Quote: Hi It is the latter. This is brand spanking new. Its actually a new product all together so it doesn't fit on the current list. Dantz will release updates and patches as needed. Thanks Nate Where can a Maxtor user get support for this new product? I cannot install it without getting a "RetroExpress.exe, Application has generated an exception that could not be handled" error. Tried it on two machines with same problem. Is Windows XP SP2 causing this? I tried going to the Maxtor site, but didn't find any help or suggestions there. Sam Link to comment Share on other sites More sharing options...
natew Posted February 16, 2005 Report Share Posted February 16, 2005 Hi What OSes are you trying to install on? Thanks Nate Link to comment Share on other sites More sharing options...
Sam_S Posted February 17, 2005 Report Share Posted February 17, 2005 As I said, it was WIndows XP sp2. However, in another thread you posed the fix... totally uninstall .net and then have Windows reinstall it at their update site. Sam Link to comment Share on other sites More sharing options...
Sam_S Posted February 17, 2005 Report Share Posted February 17, 2005 I spoke too soon. It did install and I could access all the functions just fine. Then I got a notification from MS that there was a hotfix for .net 1.1. I installed it and rebooted... now I get the same stupid error again from HD Express. Sam Link to comment Share on other sites More sharing options...
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