Error: Container Exchange Mailboxes was empty (had no volumes)

[Moriarty]

Hello everyone

 

 

 

My problem is that I have been trying unsuccessfully to backup each mailbox of my exchange server. I have processed as follow:

 

I edit my script, Click Sources , Click Add, Select the Exchange Mailboxes, Click Mailboxes, Select only mailbox that I want to be remembered, Click OK three times.

 

As result I have in the sources section Exchange Mailboxes .

 

 

 

The script is valid. When I run the script either immediately or by scheduling, I received this message in the log * Container Exchange Mailboxes was empty (had no volumes) and the content of the mailboxes is not backed up.

 

 

 

I tried to remove the Exchange Mailboxes from my script then save it and then add again. Also I redid the remembered mailboxes and I still got the same error.

 

 

 

I know communication with the client works because I can backup the storage group or any files without problem. Also, I don't think it is a permission issue because I can see all the mailboxes, and I can browse in each mailboxes.

 

 

 

Does anyone know how to solve this problem?

 

 

 

The setup is:

 

Exchagne 2000 (sp3) on Win2k(sp4) with Retrospect client 6.5.132

 

The backup server: Win2k sp4 Retrospect Multi server 6.5.336

 

Backup set is a local disk to the backup server

 

For security I'm using a dedicated account with the right permission (Domain Users, Administrators, Domain admins and backup operator). I also created a mailbox for that user.

 

 

 

Many thanks

 

 

 

Martin Moriarty Proulx

 

 

[natew]

Hi

 

I think this may be a known issue that choosing only the mailbox container as a source can cause problems. Try adding one other small subfolder to your backup sources- the backup should run properly then.

 

If the problems continue contact Dantz Technical support

 

Nate