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Dowfen

Windows Updates = Loss of scripts and program key?

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Apparently over the weekend, Windows updated automatically updated the Windows 2000 Server that Retrospect 6.5 Multi-Server was running on.

 

As a result, Retrospect lost it's activation key (I had to reenter it), all its scripts, and clients.

 

I'm rebuilding all the backup sets as I write this, but what's the cause of this?

 

Also, where does Retrospect store its script files so in the future I might be able to just back them up. Otherwise, there's nothing on the server I want/need.

 

Thanks in advance,

 

Eric

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Hi

 

There are 2 files that contain all of the information you mentioned:

 

c:\documents and settings\all users\application data(hidden)\Retrospect\config65.dat and config65.bak

 

 

Nate

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First of all, thanks for the reply.

 

How would I go about getting Retrospect to start using these files again?

 

Thanks,

 

Eric

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Hi

 

If the files are valid Retrospect should use them by default. Were you logged in as administrator when you originally installed Retrospect? I wonder if the Windows updates made the Retrospect preferences directory "off limits" or something.

 

I would do a full uninstall of Retrospect and reboot the machine. I would also save the 2 config files somewhere and delete the entire Retrospect folder after the uninstall. Once you reinstall Retrospect you can move them back in.

 

Nate

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