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ashembers

509 error on all Red Hat 9 clients

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Hello,

 

I just installed these v6.5 clients from RPM yesterday. I can add them into my client list, I can connect to them, but cannot view their volumes from my Retrospect 6.5 server. I get an error 509 Can't track volumes (unknown service). What does this mean? Is this a limitation?

 

I haven't performed a real backup with them yet - that will happen today. Please let me know if you have more info.

 

My best,

Dan

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Guest psykoyiko

Dantz does not support Redhat 9.0. They support Redhat 6.2, 7.1, 7.2, 7.3, and 8.0

 

Hope this helps.

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No, that doesn't help, because Red Hat is ending support for all the Linux versions that Retrospect supports Dec 31, 2003.

 

I think Dantz needs to put a little more effort into supporting the Linux client.

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So are you saying, the RPM install doesn't support RedHat 9 or compiling from source won't either? Have you tried anything with 9? It has been out for 6 months now.

 

 

 

Thanks,

 

Ash

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I could really use a pointer here. What might you try in order to get this working? Are there any known conflicts, problems with the current kernel? Please do not let the answer end with "unsupported". Help me think this through.

 

Dan

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I haven't actually tried RH 9 but there's a good chance the problem has to do with its use of NPTL (Native Posix Thread Library), which has given a lot of threaded applications problems.

 

I'm afraid I don't know any way to fix it without re-building the application (or switching to a different distribution). I'm using SuSE 8.2 with good results so far (see the Linux Mac client thread).

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Hi

 

 

 

It is not "supported" but I have the client running fine on my RH 9 box. What is your disk setup like? i.e. what is mounted when you try to log in the client? Have you tried removing the retroclient.state file and logging it in again?

 

 

 

Nate

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I see what the problem was. I have been using the 6.5.105 client. I upgraded to 6.5.108 and upgraded the Retrospect server to the latest download as well. It seems to work fine now - they must have fixed it.

 

Thanks for your help everybody!

Dan

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