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jimmyjuke

Retrospect 4.3 vs. 4.3C

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We had to buy a new backup storage device, the LaCie AIT U&I. But our Retrospect 4.3 won't see the device, even with the ADK and latest Driver Update. We cannot go to Retrospect 5.0 because we are still using ASIP 6.3. Your hardware compatibility list says that the device we are using is compatible with Retrospect 4.3C. Is there an updater we can download? Thanks for your time!

 

James

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James,

 

Did you ever get a resolution for this? I have the same problem, but Dantz refuses to let me talk to them... I have a support ticket number, but on hold for 2+ hours doesn't cut it for me...

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