russn23 Posted April 3, 2002 Report Share Posted April 3, 2002 I have just upgraded to Restrospect Desktop Backup version 5.0 for Mac OS X. I am running it under the following configuration: Mac OS X Version 10.1.3 Power Mac G4 Dual 1GHz Processors 1GB of RAM Twin 80GB hard Drives Adaptec 2906 SCSI card Sony SDT-S9000 DDS3 Tape drive The problem I am having is when the backup job is executed, it scans the files selected for backup, and then the program hangs and stops responding. Help! Link to comment Share on other sites More sharing options...
IrenaS Posted April 3, 2002 Report Share Posted April 3, 2002 Try a test backupto a file backup set saved to the local drive. This will tell you if you need to troubleshoot your hardware or if the problems lies elsewhere. If it works when backing up to a file backup set, look into the following: You card needs updated drivers from Adaptec: http://www.adaptec.com/worldwide/product/markeditorial.html?cat=%2fTechnology%2fMacintosh&prodkey=mac_osx_info&type=Technology There have been reports in other posts that a firmware update to the Sony drives helps with problems under OS X (this hasn't been substantiated in our testing labs, but many users are seeing it): http://support.dantz.com/ubbthreads/showflat.php?Cat=&Board=devicesx&Number=2640&page=&view=&sb=&o=&vc=1 Link to comment Share on other sites More sharing options...
dmhines Posted April 3, 2002 Report Share Posted April 3, 2002 I have the exact same thing happen to me with an Orange Micro Grappler card and a Compaq 20/40 DLT drive. Still no resolution. Link to comment Share on other sites More sharing options...
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