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win 2k clients

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When adding the volumes of a windows 2k client , the error message is, can't access drive C

error- 517 (backup client is busy). I can ping the client from the backup server and I can ping the server from the client's PC. The status on Retrospect on the client's PC is connected.

Help please.


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- Reboot the client, if you have not already

- Try a clean install of the client - uninstall / reboot / reinstall



If you continue to see the same issue, take a look at the following article for troubleshooting error 519 - the steps are the same for troubleshooting error 517.




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