upqc Posted March 27, 2003 Report Share Posted March 27, 2003 Here's a clip from the log. The drive containing the backup set seems to have plenty of space (13 gigs free) What am I missing? ========================================= + Retrospect version 6.0.206 Launched at 3/27/2003 8:59 AM + Normal backup using D, P to FireWire at 3/27/2003 8:59 AM To Backup Set Eedittest D+P... - 3/27/2003 8:59:45 AM: Copying upqc on EEDITTEST 3/27/2003 8:59:45 AM: Connected to EEDITTEST 3/27/2003 9:00:06 AM: Execution incomplete Remaining: 1703 files, 49.5 MB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:21 (00:00:20 idle/loading/preparing) 3/27/2003 9:00:06 AM: Execution incomplete Total duration: 00:00:20 (00:00:20 idle/loading/preparing) Quit at 3/27/2003 9:00 AM + Retrospect version 6.0.206 Launched at 3/27/2003 9:00 AM + Executing Immediate Backup at 3/27/2003 9:04 AM To Backup Set Eedittest D+P... - 3/27/2003 9:04:10 AM: Copying upqc on EEDITTEST 3/27/2003 9:04:10 AM: Connected to EEDITTEST 3/27/2003 9:04:16 AM: Execution incomplete Remaining: 1714 files, 52.2 MB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:05 (00:00:04 idle/loading/preparing) 3/27/2003 9:04:16 AM: Execution incomplete Total duration: 00:00:05 (00:00:04 idle/loading/preparing) ========================================= Link to comment Share on other sites More sharing options...
AmyJ Posted March 27, 2003 Report Share Posted March 27, 2003 What other information can you provide to help us understand your configuration? EEDITTEST - What OS is this? - How is the drive formatted? - What verions of the client software? - Do other volumes have this problem? upqc - Have you tried other subvolumes? Link to comment Share on other sites More sharing options...
upqc Posted March 30, 2003 Author Report Share Posted March 30, 2003 - What OS is this? Win2000 Pro - How is the drive formatted? NTFS, and I'm backing up to a file. - What verions of the client software? ? - Do other volumes have this problem? Interesingly, the problem occurs on another pc when backing up my main PC. I also have Retrospect on the main PC doing backups to another file backup set and it does not seem to be having any problems. Occasionally the client backup fails because I shut down the other box and forgot to log back in - so it can't find the source files...but when that happens it issues an appropriate error message. The problem in when Retrospect on the other PC tries to back up the main PC. Ethernet LAN, TCP/IP... upqc - Have you tried other subvolumes? I don't know what a "subvolume" is in the context of Retrospect. Nailing the specific problem would be nice, but what's really bothering me is the "Execution Incomplete" without any supporting error messages. Sounds like I'm not missing anything - that Retrospect really is telling me something didn't get done.... but why? Link to comment Share on other sites More sharing options...
AmyJ Posted April 1, 2003 Report Share Posted April 1, 2003 - What verions of the client software? ? Retrospect Professional comes with two client licenses. Without the client software you cannot properly backup a boot volume across your network. Are you using the Client software? If not, how are you accessing the network machines? Through Win Networking? - Do other volumes have this problem? Interesingly, the problem occurs on another pc when backing up my main PC. Retrospect can only backup one machine at a time. Can you clarify what you mean by this? Is upqc the name of a volume? Link to comment Share on other sites More sharing options...
upqc Posted April 3, 2003 Author Report Share Posted April 3, 2003 Re/Client liscense and the rest: I think I neglected to make a crucial point. The point is that Retrospect was running and working on a daily basis before the problem surfaced. Obviously *something* has changed, but I'd swear that I haven' changed anything. To me, the real issue is why Retrospect just issues that "execution incomplete message" without any qualification. I'd call that a bug of sorts. Somewhere in all that code, there's an untrapped error situation. Link to comment Share on other sites More sharing options...
Mayoff Posted April 3, 2003 Report Share Posted April 3, 2003 If you watch this backup take place, what do you see on screen. What does Retrospect do before it fails?? Link to comment Share on other sites More sharing options...
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