Can't access volume ...., error -1017 (insufficient permissions)

[suegun]

I am running Retrospect on a Win2K workstation and backing up various folder on a Win2K server. The unattended backup returns the above error, but allows an immeadiate backup with no errors. The logged in user has suffient permissions. What gives??

[awnews]

The immediate backup runs with the logged in user's permissions (which are OK for network access). The Retro scheduled backup runs with the permissions of the Retrospect Launcher service which does *not* have the required network permissions. Check out that service and change from LocalSystem to another account (e.g. the login name & password of that user) with the needed network permissions.

[suegun]

I've changed the two Retrospect services to login as the user whose account has admin privileges on the folder in question, and am still getting the same error! Is there another service involved?

[awnews]

Only change the Retrospect Launcher (not Helper) permissions.

 

Make sure you type a valid password (in both boxes) where the "*****" come up.

 

There's a difference between "my_name" (shows as .\my_name in "This account" box) and "my_domain\my_name." The first is a workgroup (local) account, and would need to exist on both boxes with the same password. The later is a domain login and there would be a domain controller that allows you permissions on other PCs involved.

 

Are you allowed access to this other PC's files/drives/shares when logged in with your my_name userID? Are you a workgroup (local) user or a domain user?

[suegun]

Got it! Thanks for the help.