Volume not available

[docfxit]

Hi,

 

I created a script that includes the current C: drive and two other clients. When I try to run the script it gives me an error saying

"Volume not available" for the current C: drive. I have tried:

1. Selecting the scrip

2. Removing all the sources.

3. Adding the current C: drive.

4. Adding the two clients.

5. Selecting Ok.

6. Saving the script.

7. Running the scrip.

8. I get the error "Volume not available" for the current C: drive.

 

If I select ok on the error it continues to backup the other two clients.

 

How can I fix that?

 

I'm running 6.0 in XP Pro to a USB hard drive.

 

Thank you,

 

Gary

[docfxit]

Hi,

 

I have a customer I am trying to impress with the great functions of Retrospect. This error is causing me not to show them a backup.

It's hard to impress when I can't make a backup with Retrospect.

 

Please either try to answer this question or try to give me a clue as to what to display/try so I can make a backup.

 

Thank you,

 

Gary

 

PS: Is there a new way to get all replies sent to my email address so I will know when a reply is entered?

[AmyJ]

What happens if you try an Immediate backup of the C: drive through Backup > Backup? Do you get the same error?

 

When you go to Configure > Volumes, do you see two C: drives listed? One that is greyed out and one that is not? If so, highlight the greyed out version and click the red X to get rid of it.

 

Is there more then one script configured to backup these volumes? Make sure you're editing all scripts.