RvA Posted December 26, 2002 Report Share Posted December 26, 2002 Hello, I have a SBS2K (Small Business Server 2000) with Pervasive.SQL 2000i SR3 running as the backend database for my company’s accounting software. After installing Backup 6.0 Single Server this server will not shut down or restart, and the Pervasive Database will not start. Following the other posts I found I removed the Openfile option and the server will now restart and shutdown properly, but Pervasive will not start properly. Removing Backup from the server still leaves Pervasive in a state where it will not start. I have tired to remove Pervasive and reinstall it a few times but to no avail. Finally I formatted my servers boot drive and reinstalled my server (no small endeavor) and all is running well now, but I have no backup capabilities (this is not a good thing). Also if I can use Backup again is there a fix for the Openfile option as I was going to purchase this. Best regards, Roger Link to comment Share on other sites More sharing options...
RvA Posted December 30, 2002 Author Report Share Posted December 30, 2002 Bump! Link to comment Share on other sites More sharing options...
AmyJ Posted December 31, 2002 Report Share Posted December 31, 2002 Our development team is currently investigating issues with Open File backup on Windows 2K with SP3. We don't have any information available at this time. Link to comment Share on other sites More sharing options...
RvA Posted January 11, 2003 Author Report Share Posted January 11, 2003 Hello Amy, Any news yet? Roger Link to comment Share on other sites More sharing options...
graystrickland Posted January 11, 2003 Report Share Posted January 11, 2003 Hmmm... glad I haven't bought open file option yet, or I'd be PO'd. Link to comment Share on other sites More sharing options...
AmyJ Posted January 22, 2003 Report Share Posted January 22, 2003 There are no new updates to report at this time. Link to comment Share on other sites More sharing options...
RvA Posted February 10, 2003 Author Report Share Posted February 10, 2003 Hello Amy, Any news yet on this problem? Roger Link to comment Share on other sites More sharing options...
RvA Posted March 10, 2003 Author Report Share Posted March 10, 2003 bump Link to comment Share on other sites More sharing options...
pscs Posted March 10, 2003 Report Share Posted March 10, 2003 Given that there seems to be an acknowledged problem with OFB on W2K SP3, is there any way I can uninstall it now.... I'm getting crashes from Retrospect when backing up a certain script, and I'm suspicious of the OFB that I've got installed - especially now I know there's a known problem with it... To get Windows to actually start up, I had to remove the 'roff.sys' file from the Winnt\system32\drivers directory using the recovery console, which makes it start OK, but now it crashes when a specific script is run, and I'm not sure if it's related. Retrospect still seems to think that OFB is installed, so is there any way I can remove it 'properly'? I think that I've removed the 'Backup Open Files' option from all my backup scripts, but it still crashes, and I'm not sure if that's enough. (I'm a bit peeved that OFB doesn't work, but unless it takes a LONG time to be fixed by Dantz I'm not classing that as a big problem - the big problem is the crashes even though I'm not using OFB...) Link to comment Share on other sites More sharing options...
RvA Posted March 11, 2003 Author Report Share Posted March 11, 2003 Hello Paul, Unless I'm mistaken there should be a item listed in the Remove/Add programs for the OFB. I maybe be wrong it's been awhile since I played with this program now. Link to comment Share on other sites More sharing options...
pscs Posted March 11, 2003 Report Share Posted March 11, 2003 Unfortunately not - I can remove all of Retrospect (and possibly re-install without OFB) but I'm wary of doing that since it took a long time to get it configured the way I want it... Link to comment Share on other sites More sharing options...
Mikee Posted March 11, 2003 Report Share Posted March 11, 2003 Just FYI, I have Windows 2000 Server SP3 (5.00.2195) and Retrospect with all the addons possible, including OFB. This server hosts Active Directory DB as well as Exchange 2000. I don't have the problems you describe. (I have a big problem with the time it takes for the snapshot to complete but I digress...) OFB requires plenty of disk space and RAM, make sure that you've got that covered. On the other hand I would never use OFB to backup live database nor I would trust such backup if it succeeded. Exchange 2000, SQL2000 and Pervasive2000 have facilities to do live backups and that should be used. Mikee Link to comment Share on other sites More sharing options...
AmyJ Posted March 12, 2003 Report Share Posted March 12, 2003 Add / Remove Programs will give you the option to "Change" or "Remove" Retrospect. You can change Retrospect to remove the Open File Backup addition. This will not affect your scripts or other setup. Link to comment Share on other sites More sharing options...
AmyJ Posted March 24, 2003 Report Share Posted March 24, 2003 If you would like to be notified when restart failures with the Open File add-on with Retrospect for Windows has been resolved, please subscribe to the following Newsletter. Only Dantz will be posting to this list, so don't worry about unwanted emails. http://list.dantz.com/mailman/listinfo/roff Link to comment Share on other sites More sharing options...
RvA Posted May 4, 2003 Author Report Share Posted May 4, 2003 Still hoping for a fix. Bump Link to comment Share on other sites More sharing options...
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