bhance Posted December 9, 2002 Report Share Posted December 9, 2002 This is probably more of an upgrade path question than a hardware compatibility question, but I'm not exactly sure... I have Retrospect Desktop 4.3 for the Mac, running on a Macintosh Server G4 w/ OS 9.1. My Retrospect version has both the extensions and the 2.5 driver updater, and I'm trying to get it to play well with a new Sony SDX-500c AIT tape drive. Thus far it isn't recognizing the tape drive. I've read this: http://dantz.com/index.php3?SCREEN=compatibility_list_detail&id=7825 ..which states that Desktop 4.1 w/ ADk 1.6 is the known supported combination. Does this mean I literally need to drop back a few versions to 4.1, or am I on the wrong track here? Would I be better off getting for the Retrospect 5.0 Desktop upgrade? Or is this more of a SCSI card / hardware issue that I'm missing? -bhance Link to comment Share on other sites More sharing options...
AmyJ Posted December 10, 2002 Report Share Posted December 10, 2002 The Retrospect Driver Update and the Advanced Driver Kit were two different driver packages. The RDU's have traditionally been free, while the ADK was a purchased based on the advanced engineering in the past. With Retrospect 5.0, we no longer require any additional driver purchases for devices supported with the proper edition (eg: Express, Desktop, Workgroup, Server). Your best bet is to upgrade to 5.0. The minimum required version will be the Desktop version. Link to comment Share on other sites More sharing options...
derek500 Posted December 17, 2002 Report Share Posted December 17, 2002 We use a SDX-500C with Retro 4.3 and ADK 1.8. We did have to change the SCSI ID a few times on the drive before it worked properly, you may want to give that a try... -Derek Cunningham Link to comment Share on other sites More sharing options...
giffij Posted January 7, 2003 Report Share Posted January 7, 2003 What was your configuration settings because I have messed with the ID settings and I still can't get RETROSPECT to see the tape library. Thanks Link to comment Share on other sites More sharing options...
AmyJ Posted January 7, 2003 Report Share Posted January 7, 2003 How does the Apple System Profiler report the device and the loader? They will be listed seperately. Which version of Retrospect are you using? If you go to Configure > Devices > Device Status, are either drives listed? If so, list Vendor, Product and Version for both. Link to comment Share on other sites More sharing options...
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