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U15503

CD-R error message

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Under Retrospect Professional 6.0 (installed by upgrade over Retropsect Express) under Windows 2000 Professional, I recently had to perform a full drive restore due to a drive hardware failure. After successfully restoring the drive using the disaster recovery CD, I received the following error message when I insert an audio CD in the factory installed CD player: "Access to the specified device, path, or file is denied." and this under the Administrator key! If I start the Microsoft software CD Player after this message it plays the audio CD without problem. This error message began to appear after the full dirve restore. Why did Retrospect not completely restore the access to the CD player and how do I rid myself of the error message and fix the problem?

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Did you restore to the same computer? Same hardware (no hardware changes between backup and restore)?

 

 

 

What about errors during the restore process?

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There were no reported errors in the restore. The restore was to the same laptop with the same hardware configuration except, of course, the new hard drive.

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