DaveF Posted October 13, 2002 Report Share Posted October 13, 2002 I have a trial copy of Retrospect Professional 6 which will soon expire. At this time I see no advantage to that over my previous Express 5.6. I was interested in the assumed flexibility of the Selectors, but I find I cannot modify them suitably. My question is how do I go about reverting back to 5.6? In the interim, I had d'loaded a trial copy of Desktop but that did not install properly. Then came the Retro Pro. All these went into the same original Dantz folder (I was not given a choice either time). I started out by purchasing Express 5.5 and upgraded to 5.6. There is a Retrospect 6 in the MS Add/Remove section. In the event I do decide NOT to purchase version 6 at this time, should I completely remove all Dantz items? After that, would I proceed to install with my original 5.5 CD and then add the 5.6? Or would I begin with the version 5.6? Of course I am concerned here with the Product License Codes. I would appreciate your guidance on this. I hope it is not too confusing. Thank you. Dave Link to comment Share on other sites More sharing options...
jellegaa Posted October 14, 2002 Report Share Posted October 14, 2002 I'm in same situation here. However the reason why I would like to down grade is that my 6.0 trial has the apparently famous "out of Sync" problem. So - I tried downgrading. Unsuccessfull! My tape-drive was "lost". The SCSI-controller did see it fine, and the W2K built-in backup utillity ran perfect with the tape. Retrospect 5.6, however, couldn't see it. Hence currently I'm back on 6.0, malfunctioning, while time is running out.... Link to comment Share on other sites More sharing options...
DaveF Posted October 16, 2002 Author Report Share Posted October 16, 2002 Bump DANTZ (Or anybody) - I could sure use some help here. I believe my trial expires Oct. 19 and I don't want to be without the protection...although If something happens where I cannot bring up Windows (as it did recently), I don't know that Retrospect would be much help. At least it gives me very convenient incremental backups. A reply, please??? Thank you. Dave Link to comment Share on other sites More sharing options...
AmyJ Posted October 16, 2002 Report Share Posted October 16, 2002 It is not possible to downgrade your version. If you would like to revert back to an earlier version of Retrospect, please uninstall / reboot and install the version you'd like to run. Link to comment Share on other sites More sharing options...
DaveF Posted October 16, 2002 Author Report Share Posted October 16, 2002 Amy-Thank you for a response, but it would have been more useful had it been *helpful*. By rereading my original post you will see the subject was "reverting". Nothing about downgrading. I was hoping to avoid possible problems by referring to people who should know their product. As mentioned, I am concerned about the use of license codes. I have one for my original purchase (Express 5.5) and I have one for the free upgrade to 5.6. Is it best to start with 5.6 (which I want to end up with) and use that license code? What are the ramifications of prompts to register, which I already did long ago? Hopefully I can get some expert advice and soon. Thank you. Dave Link to comment Share on other sites More sharing options...
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