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Backup Failure

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I installed the Exchange agent and Retrospect client on my Exchange server yesterday. The system backup completed with execution errors for the .edb,.log and queue.dat files as expected.




However the Exchange Agent failed to run and left the following Retrospect Agent message in Event Viewer -


Event ID:2


Access is denied. The Exchange database copy failed.




What is causing this failure?

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This turned out to be a simple permissions problem on the directory I was backing up to. All I had to do to resolve was to change the account for the Exchange Agent service from system to an account that had permissions for the required directory.

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