gvt Posted November 8, 2010 Report Share Posted November 8, 2010 Hi! When i try remove data from a backup set, retrospect report a error and close. :eyes: Can you analise de errorlog from assert_log.utx please? Tks. Retrospect detectou uma falha: Este relatório documenta uma condição incomum detectada pela verificação interna de integridade do Retrospect. Ela pode ter sido provocado por um bug de software, mas também pode ser o resultado de uma incompatibilidade, um defeito de hardware, software de sistema danificado ou outros problemas. Os detalhes sobre as possÃveis causas podem ser localizados no site do EMC Retrospect: http://www.emcinsignia.com/support Para obter assistência adicional, ligue para 0800 553622. Esteja preparado para fornecer uma breve descrição das etapas que levaram à falha, juntamente com o registro de declaração. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX OS: Windows Server 2003 version 5.2 (build 3790), Service Pack 2, (32 bit) Application: C:\Program Files\Retrospect\Retrospect 7.6\Retrospect.exe, version 7.6.123 Driver Update and Hot Fix version 7.6.2.101 Exception occurred on 11/8/2010 at 11:02:23 AM Exception code: c0000005 ACCESS_VIOLATION Fault address: 6131f19f 0001:0001e19f (null) Thread ID: 179c, Name: Immediate execution thread EAX:4360e078 CS:001b EIP:6131f19f EFlags:00010202 EBX:02b5d60c SS:0023 ESP:00a3ee98 EBP: 05b60064 ECX:020cbd34 DS:0023 ESI:00400002 FS: 003b EDX:013be183 ES:0023 EDI:ffffffbf GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= tree.dll treeSetAll +DF 'RDsk' 0 0 0 0 e1d58000 1a8e79f e1d58000 ERROR: StackWalk64, GetLastError: 0 (Address: 000002F4) Thread ID: 154c, Name: RetroFrameThread EAX:018ea8d8 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:0202ea58 EBP: 0202ea74 ECX:01810bac DS:0023 ESI:0202eac8 FS: 003b EDX:017ee284 ES:0023 EDI:0202eb14 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 202eac8 0 0 0 18e98e4 202eae4 60611858 202eac8 bdrock20.dll UGetMessage +25 202eac8 0 0 0 0 202ed78 0 0 meson.dll msgHelper +248 18e98e4 1 202f048 202f530 cd3888 7c82c98f 18e98e4 7c82ca96 meson.dll doTask +21E 'Msg ' 60611610 0 0 202efd4 202efd4 1 202f00c meson.dll TThread::TaskCall +21 18e98e4 'Msg ' 60611610 18e98e4 1 202f048 202f530 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 202f4d0 606390ee 202f9c0 606390ee 'LopT' 18e98e4 60045fef meson.dll msgInTask +1F 202f9c0 606390ee 'LopT' 18e98e4 60045fef 0 12d40c 202fed4 meson.dll doTask +21E 'MsgT' 606128b0 0 0 202f508 202f508 18e98e4 202f508 meson.dll TThread::TaskCall +21 18e98e4 'MsgT' 606128b0 202f9c0 606390ee 'LopT' 18e98e4 60045fef meson.dll loopInTask +27 'LopT' 18e98e4 60045fef 0 12d40c 202fed4 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 202f9f8 202f9f8 'retr' 202fa18 meson.dll TThread::TaskCall +21 18e98e4 'LopT' 60612880 'LopT' 18e98e4 60045fef 0 12d40c meson.dll TThread::MsgLoop +45 'LopT' 18fa834 202fee0 606390ee 17e654c 12d3fc 1822694 12d1cc UIPROD.DLL rfThread +E4 17e654c 12d3fc 1822694 12d1cc 12d1cc 0 10 0 meson.dll doTask +21E 'Task' 619bf210 0 0 202ff18 202ff18 '``EF' 202ff84 meson.dll TThread::TaskCall +21 18e98e4 'Task' 619bf210 17e654c 12d3fc 1822694 12d1cc 12d1cc meson.dll modThreadRoot +15B 12d114 0 0 cd3888 1 202ff90 8085005e 202ffdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 202ffc4 8085065d -1 kernel32.dll 0001:0002382f 7c3494f6 cd3888 0 0 13009f 1900010 1b00017 ffffff Thread ID: 704, Name: Volume tracker thread EAX:001503a0 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:01f2e828 EBP: 01f2e844 ECX:7ffd6000 DS:0023 ESI:01f2e898 FS: 003b EDX:00150608 ES:0023 EDI:01f2e8e4 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 1f2e898 0 0 0 18d2a2c 1f2e8b4 60611858 1f2e898 bdrock20.dll UGetMessage +25 1f2e898 0 0 0 0 1f2eb48 0 0 meson.dll msgHelper +248 18d2a2c 1 1f2ee18 1f2f300 cd3888 7739b6e3 18d2a2c 3 meson.dll doTask +21E 'Msg ' 60611610 0 0 1f2eda4 1f2eda4 1 1f2eddc meson.dll TThread::TaskCall +21 18d2a2c 'Msg ' 60611610 18d2a2c 1 1f2ee18 1f2f300 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 1f2f2a0 606390ee 1f2f790 606390ee 'LopT' 18d2a2c 60045fef meson.dll msgInTask +1F 1f2f790 606390ee 'LopT' 18d2a2c 60045fef 0 1ae4a64 1f2fa1c meson.dll doTask +21E 'MsgT' 606128b0 0 0 1f2f2d8 1f2f2d8 18d2a2c 1f2f2d8 meson.dll TThread::TaskCall +21 18d2a2c 'MsgT' 606128b0 1f2f790 606390ee 'LopT' 18d2a2c 60045fef meson.dll loopInTask +27 'LopT' 18d2a2c 60045fef 0 1ae4a64 1f2fa1c 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 1f2f7c8 1f2f7c8 1ae4a68 1f2f7e8 meson.dll TThread::TaskCall +21 18d2a2c 'LopT' 60612880 'LopT' 18d2a2c 60045fef 0 1ae4a64 meson.dll TThread::MsgLoop +45 'LopT' 0 1f20000 0 0 4e4 0 1f2f810 PCVOL.DLL vtloVolTrakThread +91 1ae4b40 1ae4b40 188457c 15 0 0 0 0 meson.dll doTask +21E 'Task' 6095ba40 0 0 1f2ff18 1f2ff18 '``EF' 1f2ff84 meson.dll TThread::TaskCall +21 18d2a2c 'Task' 6095ba40 1ae4b40 1ae4b40 188457c 15 0 meson.dll modThreadRoot +15B 1ae4a90 0 0 cd3888 1 1f2ff90 8085005e 1f2ffdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 1f2ffc4 8085065d -1 kernel32.dll 0001:0002382f Thread ID: 1028, Name: Adding clients EAX:40000024 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:01deea5c EBP: 01deea78 ECX:01dee780 DS:0023 ESI:01deeacc FS: 003b EDX:7c82860c ES:0023 EDI:01deeb18 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 1deeacc 0 0 0 1874ff4 1deeae8 60611858 1deeacc bdrock20.dll UGetMessage +25 1deeacc 0 0 0 1884e80 1deed7c 0 0 meson.dll msgHelper +248 1874ff4 1 1def04c 1def534 cd3888 1deeffc 1874ff4 7c889760 meson.dll doTask +21E 'Msg ' 60611610 0 0 1deefd8 1deefd8 1 1def010 meson.dll TThread::TaskCall +21 1874ff4 'Msg ' 60611610 1874ff4 1 1def04c 1def534 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 1def4d4 606390ee 1def9c4 606390ee 0 1874ff4 60045fef meson.dll msgInTask +1F 1def9c4 606390ee 0 1874ff4 60045fef 0 1ae9ac0 1defed4 meson.dll doTask +21E 'MsgR' 606128b0 0 0 1def50c 1def50c 1874ff4 1def50c meson.dll TThread::TaskCall +21 1874ff4 'MsgR' 606128b0 1def9c4 606390ee 0 1874ff4 60045fef meson.dll loopInTask +27 0 1874ff4 60045fef 0 1ae9ac0 1defed4 60641d52 0 meson.dll doTask +21E 81def7b4 60612880 0 0 1def9fc 1def9fc 1ae9ac4 1defa1c meson.dll TThread::TaskCall +21 1874ff4 0 60612880 0 1874ff4 60045fef 0 1ae9ac0 meson.dll TThread::MsgLoop +45 0 1defee0 606390ee 1873550 1822694 1aab34 0 0 NETWORK.DLL pronAddClientsThread +5C 1873550 1822694 1aab34 0 0 0 0 1aea004 meson.dll doTask +21E 'Task' 60729860 0 0 1deff18 1deff18 '``EF' 1deff84 meson.dll TThread::TaskCall +21 1874ff4 'Task' 60729860 1873550 1822694 1aab34 0 0 meson.dll modThreadRoot +15B 1ae9aec 0 0 cd3888 1 1deff90 8085005e 1deffdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 1deffc4 8085065d -1 kernel32.dll 0001:0002382f 7c3494f6 cd3888 0 c8 1d3 eeffeeff 11002 10000 Thread ID: fb4, Name: Controller thread EAX:01aeedb8 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:01aee810 EBP: 01aee82c ECX:01aeeb44 DS:0023 ESI:01aee880 FS: 003b EDX:60611610 ES:0023 EDI:01aee8cc GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 1aee880 0 0 0 1810bac 1aee89c 60611858 1aee880 bdrock20.dll UGetMessage +25 1aee880 0 0 0 0 1aeeb30 0 0 meson.dll msgHelper +248 1810bac 1 1aeee00 1aef2e8 cd3888 1aeee00 1810bac 61b00000 meson.dll doTask +21E 'Msg ' 60611610 0 0 1aeed8c 1aeed8c 1 1aeedc4 meson.dll TThread::TaskCall +21 1810bac 'Msg ' 60611610 1810bac 1 1aeee00 1aef2e8 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 1aef288 606390ee 1aef778 606390ee 'LopT' 1810bac 60045fef meson.dll msgInTask +1F 1aef778 606390ee 'LopT' 1810bac 60045fef 0 12d134 1aefa1c meson.dll doTask +21E 'MsgT' 606128b0 0 0 1aef2c0 1aef2c0 1810bac 1aef2c0 meson.dll TThread::TaskCall +21 1810bac 'MsgT' 606128b0 1aef778 606390ee 'LopT' 1810bac 60045fef meson.dll loopInTask +27 'LopT' 1810bac 60045fef 0 12d134 1aefa1c 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 1aef7b0 1aef7b0 12d138 1aef7d0 meson.dll TThread::TaskCall +21 1810bac 'LopT' 60612880 'LopT' 1810bac 60045fef 0 12d134 meson.dll TThread::MsgLoop +45 'LopT' 18e3544 61125d70 18e3544 18e3544 c 1810000 0 Retrospect.exe controllerThread +377 1bf74c 12eab4 12d214 12d214 11 0 0 0 meson.dll doTask +21E 'Task' 6110dbd0 0 0 1aeff18 1aeff18 '``EF' 1aeff84 meson.dll TThread::TaskCall +21 1810bac 'Task' 6110dbd0 1bf74c 12eab4 12d214 12d214 11 meson.dll modThreadRoot +15B 12d160 0 0 cd3888 1 1aeff90 8085005e 1aeffdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 1aeffc4 8085065d -1 kernel32.dll 0001:0002382f 7c3494f6 cd3888 0 'Lms.' 1000100 0 1eddc 6d1e8 Thread ID: 127c, Name: TS Quit request thread EAX:00000000 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:011ef1d4 EBP: 011ef1f0 ECX:606570b4 DS:0023 ESI:011ef244 FS: 003b EDX:011ef228 ES:0023 EDI:011ef290 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 11ef244 0 0 0 22172c 11ef260 60611858 11ef244 bdrock20.dll UGetMessage +25 11ef244 0 0 0 11efa58 11ef4f4 0 0 meson.dll msgHelper +248 22172c 1 11efa58 11eff40 cd3888 11ef7b0 22172c 11eff40 meson.dll doTask +21E 'Msg ' 60611610 0 0 11ef750 11ef750 1 11ef788 meson.dll TThread::TaskCall +21 22172c 'Msg ' 60611610 22172c 1 11efa58 11eff40 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 11efa58 11eff40 cd3888 7ffdf000 2fd 22172c 11ef768 meson.dll TThread::MsgDelay +95 3e8 0 1e0 20 220000 0 0 60643093 meson.dll QuitFromTSThread +D2 12e920 12e920 12eb48 12eb48 12ed70 12ed70 16 0 meson.dll doTask +21E 'Task' 606193c0 0 0 11eff18 11eff18 '``EF' 11eff84 meson.dll TThread::TaskCall +21 22172c 'Task' 606193c0 12e920 12e920 12eb48 12eb48 12ed70 meson.dll modThreadRoot +15B 12e864 0 0 cd3888 1 11eff90 8085005e 11effdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 11effc4 8085065d -1 kernel32.dll 0001:0002382f 7c3494f6 cd3888 0 c8 1d1 eeffeeff 1002 0 Thread ID: 11dc, Name: Quit handler thread EAX:0000007e CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:010ee3a8 EBP: 010ee3c4 ECX:01840af8 DS:0023 ESI:010ee418 FS: 003b EDX:0000007f ES:0023 EDI:010ee464 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 10ee418 0 0 0 212f04 10ee434 60611858 10ee418 bdrock20.dll UGetMessage +25 10ee418 0 0 0 0 10ee6c8 0 0 meson.dll msgHelper +248 212f04 1 10ee998 10eee80 cd3888 7c82a0d8 212f04 10eeeb4 meson.dll doTask +21E 'Msg ' 60611610 0 0 10ee924 10ee924 1 10ee95c meson.dll TThread::TaskCall +21 212f04 'Msg ' 60611610 212f04 1 10ee998 10eee80 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' 10eee20 606390ee 10ef310 606390ee 'LopT' 212f04 60045fef meson.dll msgInTask +1F 10ef310 606390ee 'LopT' 212f04 60045fef 0 12e838 10efa1c meson.dll doTask +21E 'MsgT' 606128b0 0 0 10eee58 10eee58 212f04 10eee58 meson.dll TThread::TaskCall +21 212f04 'MsgT' 606128b0 10ef310 606390ee 'LopT' 212f04 60045fef meson.dll loopInTask +27 'LopT' 212f04 60045fef 0 12e838 10efa1c 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 10ef348 10ef348 12e83c 10ef368 meson.dll TThread::TaskCall +21 212f04 'LopT' 60612880 'LopT' 212f04 60045fef 0 12e838 meson.dll TThread::MsgLoop +45 'LopT' 10ef37c 10ef37c 11 0 0 0 10ef39c meson.dll QuitWindowStart +174 0 12e910 12eb48 12eb48 12ed70 12ed70 690000 0 meson.dll doTask +21E 'Task' 60619160 0 0 10eff18 10eff18 '``EF' 10eff84 meson.dll TThread::TaskCall +21 212f04 'Task' 60619160 0 12e910 12eb48 12eb48 12ed70 meson.dll modThreadRoot +15B 12e864 0 0 cd3888 1 10eff90 8085005e 10effdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 10effc4 8085065d -1 kernel32.dll 0001:0002382f Thread ID: 1150, Name: Server thread EAX:00000000 CS:001b EIP:7c82860c EFlags:00000246 EBX:00cd3888 SS:0023 ESP:00feea58 EBP: 00feea74 ECX:00fee9b8 DS:0023 ESI:00feeac8 FS: 003b EDX:00000000 ES:0023 EDI:00feeb14 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c feeac8 0 0 0 200d54 feeae4 60611858 feeac8 bdrock20.dll UGetMessage +25 feeac8 0 0 0 0 feed78 0 0 meson.dll msgHelper +248 200d54 1 fef048 fef530 cd3888 fef210 200d54 7c82a11c meson.dll doTask +21E 'Msg ' 60611610 0 0 feefd4 feefd4 1 fef00c meson.dll TThread::TaskCall +21 200d54 'Msg ' 60611610 200d54 1 fef048 fef530 cd3888 meson.dll TThread::MsgBlock +96 'Msg ' fef4d0 606390ee fef9c0 606390ee 'LopT' 200d54 60045fef meson.dll msgInTask +1F fef9c0 606390ee 'LopT' 200d54 60045fef 0 12e838 fefed4 meson.dll doTask +21E 'MsgT' 606128b0 0 0 fef508 fef508 200d54 fef508 meson.dll TThread::TaskCall +21 200d54 'MsgT' 606128b0 fef9c0 606390ee 'LopT' 200d54 60045fef meson.dll loopInTask +27 'LopT' 200d54 60045fef 0 12e838 fefed4 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 fef9f8 fef9f8 12e83c fefa18 meson.dll TThread::TaskCall +21 200d54 'LopT' 60612880 'LopT' 200d54 60045fef 0 12e838 meson.dll TThread::MsgLoop +45 'LopT' 1eae94 fefee0 606390ee 0 12e910 720070 620065 meson.dll serverThread +6B 0 12e910 720070 620065 12ed70 12ed70 690000 0 meson.dll doTask +21E 'Task' 6060a1a0 0 0 feff18 feff18 '``EF' feff84 meson.dll TThread::TaskCall +21 200d54 'Task' 6060a1a0 0 12e910 720070 620065 12ed70 meson.dll modThreadRoot +15B 12e864 0 0 cd3888 1 feff90 8085005e feffdc MSVCR71.dll 0001:00008565 cd3888 0 0 cd3888 0 feffc4 8085065d -1 kernel32.dll 0001:0002382f Thread ID: a20, Name: Main thread EAX:00000001 CS:001b EIP:7c82860c EFlags:00000246 EBX:7ffdf000 SS:0023 ESP:0012d5f8 EBP: 0012d614 ECX:0012a6b8 DS:0023 ESI:0012d668 FS: 003b EDX:7c82860c ES:0023 EDI:0012d6b4 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= ntdll.dll 0001:0002760c 12d668 0 0 0 190844 12d684 60611858 12d668 bdrock20.dll UGetMessage +25 12d668 0 0 0 0 12d918 0 0 meson.dll msgHelper +248 190844 1 12dbe8 12e0d0 7ffdf000 0 190844 0 meson.dll doTask +21E 'Msg ' 60611610 0 0 12db74 12db74 1 12dbac meson.dll TThread::TaskCall +21 190844 'Msg ' 60611610 190844 1 12dbe8 12e0d0 7ffdf000 meson.dll TThread::MsgBlock +96 'Msg ' 12e070 606390ee 12e560 606390ee 'LopT' 190844 20af6c8 meson.dll msgInTask +1F 12e560 606390ee 'LopT' 190844 20af6c8 0 7c829f5d 12ea70 meson.dll doTask +21E 'MsgT' 606128b0 0 0 12e0a8 12e0a8 190844 12e0a8 meson.dll TThread::TaskCall +21 190844 'MsgT' 606128b0 12e560 606390ee 'LopT' 190844 20af6c8 meson.dll loopInTask +27 'LopT' 190844 20af6c8 0 7c829f5d 12ea70 60641d52 0 meson.dll doTask +21E 'LopT' 60612880 0 0 12e598 12e598 0 12e5b8 meson.dll TThread::TaskCall +21 190844 'LopT' 60612880 'LopT' 190844 20af6c8 0 7c829f5d meson.dll TThread::MsgLoop +45 'LopT' 12ea7c 606390ee 0 b 12ef74 606390ee 0 meson.dll mesonGoLoop +14 0 b 12ef74 606390ee 0 12ff14 61120706 0 meson.dll doTask +21E 'Task' 6060a350 0 0 12eab4 12eab4 60641bd7 12eabc meson.dll TThread::TaskCall +21 190844 'Task' 6060a350 0 b 12ef74 606390ee 0 meson.dll mesonGo +129 0 12ff14 61120706 0 0 0 f 704 meson.dll doTask +21E 'Prog' 6060a210 0 0 12efac 12efac 6006763b 12efb0 meson.dll TThread::TaskCall +21 190844 'Prog' 6060a210 0 12ff14 61120706 0 0 meson.dll Meson +2C 0 0 0 f 704 198488 9 0 Retrospect.exe _WinMain +506 61100000 0 1524e4 1 0 0 7ffdf000 44 Retrospect.exe _WinMainCRTStartup +157 0 0 7ffdf000 0 12ffc8 b547ace4 -1 77e61a60 kernel32.dll 0001:0002e23b Quote Link to comment Share on other sites More sharing options...
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