Cygnis Posted November 1, 2010 Report Share Posted November 1, 2010 Hi all, The online hardware compatibility database (http://www.retrospect.com/hardware) used to display the minimum Retrospect version required to use each device, but no longer. When I click any device's search result, it no longer goes to a page specific to that device that includes the version information, but instead bounces to http://www.roxio.com/enu/support/retrospect/default.html Will this be fixed? Or am I looking in the wrong place now? Thanks! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 1, 2010 Report Share Posted November 1, 2010 Sorry about this. We are aware of the problem and it is on the list of website fixes that need to be made. The workaround is to put common after the retrospect.com in the URL. Example: http://www.retrospect.com/common/supportupdates/technical/retrospect/search/?q=LTO-5 Quote Link to comment Share on other sites More sharing options...
Cygnis Posted November 1, 2010 Author Report Share Posted November 1, 2010 Thanks Robin! Was able to find what I needed using the workaround. Quote Link to comment Share on other sites More sharing options...
amcmis Posted February 2, 2012 Report Share Posted February 2, 2012 Please post the new link, and/or please fix your DNS. Edit: I still think there is funny with DNS, my internal Win2003 DNS servers are not able to resolve www.retrospect.com via the root hints. But forums.retrospect.com works fine. I poked around a little and see that there are a lot of CNAMEs out there, maybe there is a dynamic redirection as well? Anyway, I plugged in a forwarder for retrospect.com to 8.8.8.8 and now I can at least see the HC database. Quote Link to comment Share on other sites More sharing options...
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