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Retrospect crashing on just one mailbox?


pchinn

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We've got an SBS 2008 server and we're running REtrospect 7.7 on it. We are backing up mailboxes and that's where we run into issues. All mailboxes back up with no issues except for one user. If the mailbox container is selected, Retrospect crashes when it starts copying data from this one user's mailbox. When this mailbox is selected individually, Retrospect crashes when it tries to back up the mailbox. All other mailboxes on the server back up with no issues either when they're backing up on their own or as part of the container. Any ideas why?

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Found it. Is this the information you're looking for:

 

OS: Windows Vista version 6.0 (build 6002), Service Pack 2, (64 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.341

Exception occurred on 9/16/2010 at 3:34:25 PM

Error info: Assertion failure at "mapiproxy.cpp-1432"

Exception code: E0000000 ASSERTION

Fault address: 772A76FD 0001:000166FD kernel32.dll

 

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