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Kowalski

"elem.cpp-986" error

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Hello everyone,

 

I have Retrospect MultiServer v7.6.2.101 installed on a Windows Server 2003 machine here at work. Since last week the programs keep crashing with a message saying Assertion failure at "elem.cpp-986". No significant changes have been made prior to this error.

 

Have read here that this could be possibly a Config75.dat file error. But what can I do to fix it? If I replace the Config75.dat file I'll loose all scripts, serial number, schedules, etc.

 

Any suggestion?

 

Thanks

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Hi Ramon,

 

Thanks for your tip. But I have a little problem: the .bak file seems to be corrupted also :(

 

At least now I know that I should keep a regular backup of it, but seems that I'll have to start from scratch again.

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If your backup config file is corrupted as well and you have no copy of a working one laying around, you indeed have no other choice but to start from scratch again.

 

Good luck with that!

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