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jez

Grooming fails - no way to reclaim disk space

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Hi Folks,

 

I'm getting desperate here, so I hope you can help please!

 

I am trying to groom a disk backup. I have Retrospect 7.7 with the latest updates, running Windows Vista.

 

I have a 2TB drive, the backup is about 1.2TB, and there is 0.8TB free.

 

There are about 300 snapshots, and I have locked about 100 of them and am trying to groom the rest out.

 

Every time I try, it fails with

Assertion failure at "elem.cpp-1091"

 

In the log it also says

LmGet: ndex = 3014705 > nsp->count = 92455

 

When it starts the grooming, it happily starts going through something - not sure what - but it repeatedly opens the restorepoint, scans for a while, and then seems to start on another. Presumably it is checking either snapshots or sessions or something.

 

30 minutes later it asserts and thats it.

 

No disk space is groomed.

 

I have rebuilt the catalog from scratch several times, and its a new install of the software.

 

Unless I can get this working, I obviously don't have a long term backup solution.

 

The assert log is below:

 

OS: Windows Vista version 6.0 (build 6002), Service Pack 2, (32 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.325

Driver Update and Hot Fix version 7.7.3.102

Exception occurred on 11/05/2010 at 03:26:53

Error info: Assertion failure at "elem.cpp-1091"

 

Exception code: E0000000 ASSERTION

Fault address: 76FAFBAE 0001:0003EBAE kernel32.dll

 

 

Thread ID: 0000150C, Name: Immediate execution thread

 

EAX:0344F7A8 CS:001B EIP:76FAFBAE EFlags:00000212

EBX:00000002 SS:0023 ESP:0344F7A8 EBP: 0344F7F8

ECX:00000003 DS:0023 ESI:06EE4680 FS: 003B

EDX:00000000 ES:0023 EDI:002E0031 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

kernel32.dll 0001:0003ebae E06D7363 1 3 344F824 E06D7363 1 0 0

MSVCR80.dll 0001:00027e89 0 0 2E0031 6EE4680 2 600CD9AC 344F840 344F3C8

bdrock20.dll DebugHandler::Throw +67 E0000000 1 1 344F894 344F994 60070E83 E0000000 1

bdrock20.dll assertLog +2A E0000000 1 344F894 'essA' 'oitr' 'af n' 'ruli' 'ta e'

bdrock20.dll Debug +63 600948B4 443 3450710 0 60003429 2E0031 2E0031 2E0031

bdrock20.dll ElementSpace::LmGet +89 2E0031 73111E4 1C94DCC 3450380 EA4F3E8 2E0031 14072CB 345073C

PCVOL.DLL PCTree::TMakePath +1DC 72BAE40 344FAD4 1000 54444 6002D51D 344FAD4 72BAE40 1000

bdrock20.dll BlockMove +15 344FAD4 72BAE40 1000 72BAE40 3450AD4 72BBE23 'Lms.' 1000100

bdrock20.dll TCompStat::unpackByte +12D 72BAE40 1000 72BAE40 3450AD4 72BBE23 'Lms.' 1000100 0

0001:0344fad4 1000 72BAE40 3450AD4 72BBE23 'Lms.' 1000100 0 0

0001:072bae40 0 0 1E9C 54444 40 4 0 0

pcvoldriver.dll TPCFolderLoc::SetToTemp +A0 0 1E9C 54444 40 4 0 0 0

 

 

Thread ID: 00000B24, Name: DAG Selector Thread

 

EAX:68203F38 CS:001B EIP:77945E74 EFlags:00000246

EBX:0212B4F8 SS:0023 ESP:0639E3E0 EBP: 0639E450

ECX:050E8E88 DS:0023 ESI:00000000 FS: 003B

EDX:050E8B30 ES:0023 EDI:00000000 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 404 -1 0 639E478 681AFED4 404 -1 50E8E90

kernel32.dll 0001:000487f2 404 -1 50E8E90 639F82C 681B2495 50E8E88 639FBDC 639FEA0

RETROAPI.DLL WinCondition::Wait +54 50E8E88 639FBDC 639FEA0 3 0 0 0 0

RETROAPI.DLL WinSelector::selectorRoot +75 50E8B30 639FBDC 639FEA0 212B4F8 619F184 0 37F430 50A0800

RETROAPI.DLL WinThread::spawnRoot +6C 50A0800 681AF9B0 50A0800 639FE4C BAE336 619F4D4 0 0

RETROAPI.DLL rapiForkStub +3B 619F4D4 0 0 619F29C 50EEE48 13 0 0

meson.dll doTask +246 'Task' 6806DD30 0 0 619F4D4 0 0 619F29C

meson.dll TThread::TaskCall +85 50EFA88 'Task' 6806DD30 619F4D4 0 0 619F29C 50EEE48

meson.dll modThreadRoot +FA 619F1B4 D9010828 0 0 212B4F8 639FF54 639FF54 639FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 212B4F8 639FFD4 779219BB 212B4F8 71B2537E 0

MSVCR80.dll 0001:00001a47 212B4F8 71B2537E 0 0 212B4F8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 00000594, Name: DAG Listener Thread

 

EAX:0619F588 CS:001B EIP:77945E74 EFlags:00000297

EBX:0407F6E0 SS:0023 ESP:0619F378 EBP: 0619F3B8

ECX:00000594 DS:0023 ESI:7FFFFFFF FS: 003B

EDX:00000004 ES:0023 EDI:FFFFFFFF GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 3F8 3E4 2 4 D9D06431 0 13A06C8 212B4F8

mswsock.dll 0001:0001604e 3E4 619F658 619F650 0 0 619F60C 619FBDC 619FEA0

WS2_32.dll 0001:0001abdb 3E4 619F658 619F650 0 0 619F674 681B0B8F 3E4

WS2_32.dll 0001:0001ae0d 3E4 619F658 619F650 0 3D7380 0 50C20E8 10

RETROAPI.DLL WinTCPlistener::Accept +4F 619FBDC 619FEA0 212B4F8 50A0898 367B18 619F638 BAD6E3 619F740

RETROAPI.DLL DAGlistenerWin::listenRoot +2C3 3C6E10 619FBDC 619FEA0 212B4F8 5F9F12C 0 37F430 50A0788

RETROAPI.DLL WinThread::spawnRoot +6C 50A0788 681AF9B0 50A0788 619FE4C BAE336 5F9F47C 600652C8 19

RETROAPI.DLL rapiForkStub +3B 5F9F47C 600652C8 19 3AA558 37F430 13 0 0

meson.dll doTask +246 'Task' 6806DD30 0 0 5F9F47C 600652C8 19 3AA558

meson.dll TThread::TaskCall +85 50EEE00 'Task' 6806DD30 5F9F47C 600652C8 19 3AA558 37F430

meson.dll modThreadRoot +FA 5F9F15C D9210828 0 0 212B4F8 619FF54 619FF54 619FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 212B4F8 619FFD4 779219BB 212B4F8 7192537E 0

MSVCR80.dll 0001:00001a47 212B4F8 7192537E 0 0 212B4F8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 000005F8, Name: RAPI server thread

 

EAX:05F9DE60 CS:001B EIP:77945E74 EFlags:00000246

EBX:0212B4F8 SS:0023 ESP:05F9E120 EBP: 05F9E13C

ECX:00000006 DS:0023 ESI:05F9E18C FS: 003B

EDX:00000018 ES:0023 EDI:05F9E530 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 5F9E18C 0 0 0 50EE178 5F9E1A8 BBA3AF 5F9E18C

bdrock20.dll UGetMessage +25 5F9E18C 0 0 0 42C2B0 5F9E180 BB17BC 50EE5F0

meson.dll WinMsgBlocker::BlockForMsg +2F 5F9E7F4 5F9E4C4 0 0 0 0 0 5F9E7A0

meson.dll msgHelper +1EB 50EE178 1 5F9EBBC 5F9EE80 212B4F8 0 0 50EE178

meson.dll doTask +246 'Msg ' B98270 0 0 50EE178 1 5F9EBBC 5F9EE80

meson.dll TThread::TaskCall +85 50EE178 'Msg ' B98270 50EE178 1 5F9EBBC 5F9EE80 212B4F8

meson.dll TThread::MsgBlock +96 'Msg ' 5F9EE2C BAE336 5F9F470 BAE336 'LopT' 50EE178 0

meson.dll msgInTask +11 5F9F470 BAE336 'LopT' 50EE178 0 0 5F9F86C BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 5F9F470 BAE336 'LopT' 50EE178

meson.dll TThread::TaskCall +85 50EE178 'MsgT' B99410 5F9F470 BAE336 'LopT' 50EE178 0

meson.dll loopInTask +27 'LopT' 50EE178 0 0 5F9F86C BE101C 0 5F9F878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 50EE178 0 0

meson.dll TThread::TaskCall +85 50EE178 'LopT' B993E0 'LopT' 50EE178 0 0 5F9F86C

meson.dll TThread::MsgLoop +45 'LopT' 5608 681D912C '.0.0' 302E30 76FB9A26 360000 0

RETROAPI.DLL Class::rapiServerThread +18D 40F7238 22D654 22D654 A 12 0 0 0

meson.dll doTask +246 'Task' 6806D9E0 0 0 40F7238 22D654 22D654 A

meson.dll TThread::TaskCall +85 50EE178 'Task' 6806D9E0 40F7238 22D654 22D654 A 12

meson.dll modThreadRoot +FA 22D588 DAC10828 0 0 212B4F8 5F9FF54 5F9FF54 5F9FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 212B4F8 5F9FFD4 779219BB 212B4F8 'rrS~' 0

MSVCR80.dll 0001:00001a47 212B4F8 'rrS~' 0 0 212B4F8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 000015F0, Name: C_ClientListener

 

EAX:059BE1C0 CS:001B EIP:77945E74 EFlags:00000246

EBX:02127FB8 SS:0023 ESP:059BE488 EBP: 059BE4A4

ECX:00000006 DS:0023 ESI:059BE4F4 FS: 003B

EDX:00000020 ES:0023 EDI:059BE898 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 59BE4F4 0 0 0 50ED4F0 59BE510 BBA3AF 59BE4F4

bdrock20.dll UGetMessage +25 59BE4F4 0 0 0 5023110 59BE4E8 BB17BC 50ED968

meson.dll WinMsgBlocker::BlockForMsg +2F 59BEB5C 59BE82C 0 0 -2 0 0 59BEB08

meson.dll msgHelper +1EB 50ED4F0 1 59BEF24 59BF1E8 2127FB8 59BEE24 778E99FA 50ED4F0

meson.dll doTask +246 'Msg ' B98270 0 0 50ED4F0 1 59BEF24 59BF1E8

meson.dll TThread::TaskCall +85 50ED4F0 'Msg ' B98270 50ED4F0 1 59BEF24 59BF1E8 2127FB8

meson.dll TThread::MsgBlock +96 'Msg ' 59BF194 BAE336 59BF7D8 BAE336 'LopT' 50ED4F0 0

meson.dll msgInTask +11 59BF7D8 BAE336 'LopT' 50ED4F0 0 0 59BFE40 BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 59BF7D8 BAE336 'LopT' 50ED4F0

meson.dll TThread::TaskCall +85 50ED4F0 'MsgT' B99410 59BF7D8 BAE336 'LopT' 50ED4F0 0

meson.dll loopInTask +27 'LopT' 50ED4F0 0 0 59BFE40 BE101C 0 59BF878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 50ED4F0 0 0

meson.dll TThread::TaskCall +85 50ED4F0 'LopT' B993E0 'LopT' 50ED4F0 0 0 59BFE40

meson.dll TThread::MsgLoop +45 'LopT' 0 5104910 59BFE4C BAE336 508C390 22BB8C 22BB8C

network.dll nclThreadTop +4A 508C390 22BB8C 22BB8C 0 C 0 0 0

meson.dll doTask +246 'Task' 60701BD0 0 0 508C390 22BB8C 22BB8C 0

meson.dll TThread::TaskCall +85 50ED4F0 'Task' 60701BD0 508C390 22BB8C 22BB8C 0 C

meson.dll modThreadRoot +FA 22BAA8 DAA30828 0 0 2127FB8 59BFF54 59BFF54 59BFFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 2127FB8 59BFFD4 779219BB 2127FB8 7210537E 0

MSVCR80.dll 0001:00001a47 2127FB8 7210537E 0 0 2127FB8 0 0 0

ntdll.dll 0001:000409bb 752529E1 2127FB8 0 0 0 0 752529E1 2127FB8

ntdll.dll 0001:0004098e 752529E1 2127FB8 0 6DB0000 7CB00A0 0 0 AE000

 

 

Thread ID: 00000FBC, Name: RetroFrameThread

 

EAX:770A7000 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:056BE48C EBP: 056BE4A8

ECX:00000006 DS:0023 ESI:056BE4F8 FS: 003B

EDX:00000004 ES:0023 EDI:056BE89C GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 56BE4F8 0 0 0 4F60FE0 56BE514 BBA3AF 56BE4F8

bdrock20.dll UGetMessage +25 56BE4F8 0 0 0 40A5A68 56BE4EC 60064A15 4F61B18

meson.dll WinMsgBlocker::BlockForMsg +2F 56BEB60 56BE830 0 0 0 6D 0 56BEB0C

meson.dll msgHelper +1EB 4F60FE0 1 56BEF28 56BF1EC 21281D8 -1 56BECFC 4F60FE0

meson.dll doTask +246 'Msg ' B98270 0 0 4F60FE0 1 56BEF28 56BF1EC

meson.dll TThread::TaskCall +85 4F60FE0 'Msg ' B98270 4F60FE0 1 56BEF28 56BF1EC 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 56BF198 BAE336 56BF7DC BAE336 'LopT' 4F60FE0 0

meson.dll msgInTask +11 56BF7DC BAE336 'LopT' 4F60FE0 0 37F430 56BFE40 BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 56BF7DC BAE336 'LopT' 4F60FE0

meson.dll TThread::TaskCall +85 4F60FE0 'MsgT' B99410 56BF7DC BAE336 'LopT' 4F60FE0 0

meson.dll loopInTask +27 'LopT' 4F60FE0 0 37F430 56BFE40 BE101C 0 56BF878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 4F60FE0 0 37F430

meson.dll TThread::TaskCall +85 4F60FE0 'LopT' B993E0 'LopT' 4F60FE0 0 37F430 56BFE40

meson.dll TThread::MsgLoop +45 'LopT' 3C74C0 56BFE4C BAE336 40A95F0 22D874 4166B00 22D61C

UIPROD.DLL rfThread +FC 40A95F0 22D874 4166B00 22D61C 22D61C 0 10 0

meson.dll doTask +246 'Task' 4708B20 0 0 40A95F0 22D874 4166B00 22D61C

meson.dll TThread::TaskCall +85 4F60FE0 'Task' 4708B20 40A95F0 22D874 4166B00 22D61C 22D61C

meson.dll modThreadRoot +FA 22D550 DA530828 0 0 21281D8 56BFF54 56BFF54 56BFFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 56BFFD4 779219BB 21281D8 72E0537E 0

MSVCR80.dll 0001:00001a47 21281D8 72E0537E 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb 752529E1 21281D8 0 0 0 0 752529E1 21281D8

ntdll.dll 0001:0004098e 752529E1 21281D8 0 729CB26F 10130B8 FFEEFFEE 0 21500A8

 

 

Thread ID: 00000D64, Name: Volume tracker thread

 

EAX:054BDF80 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:054BE23C EBP: 054BE258

ECX:00000006 DS:0023 ESI:054BE2A8 FS: 003B

EDX:00000014 ES:0023 EDI:054BE64C GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 54BE2A8 0 0 0 41E4F90 54BE2C4 BBA3AF 54BE2A8

bdrock20.dll UGetMessage +25 54BE2A8 0 0 0 40A58C8 54BE29C BB17BC 41E5408

meson.dll WinMsgBlocker::BlockForMsg +2F 54BE910 54BE5E0 0 0 -1 0 0 54BE8BC

meson.dll msgHelper +1EB 41E4F90 1 54BECD8 54BEF9C 21281D8 0 76FBD24F 41E4F90

meson.dll doTask +246 'Msg ' B98270 0 0 41E4F90 1 54BECD8 54BEF9C

meson.dll TThread::TaskCall +85 41E4F90 'Msg ' B98270 41E4F90 1 54BECD8 54BEF9C 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 54BEF48 BAE336 54BF58C BAE336 'LopT' 41E4F90 0

meson.dll msgInTask +11 54BF58C BAE336 'LopT' 41E4F90 0 0 54BF86C BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 54BF58C BAE336 'LopT' 41E4F90

meson.dll TThread::TaskCall +85 41E4F90 'MsgT' B99410 54BF58C BAE336 'LopT' 41E4F90 0

meson.dll loopInTask +27 'LopT' 41E4F90 0 0 54BF86C BE101C 0 54BF878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 41E4F90 0 0

meson.dll TThread::TaskCall +85 41E4F90 'LopT' B993E0 'LopT' 41E4F90 0 0 54BF86C

meson.dll TThread::MsgLoop +45 'LopT' 0 0 0 4E4 0 72000000 0

PCVOL.DLL vtloVolTrakThread +97 4A1B968 4A1B968 40A5828 BAF2EE 360000 0 363A84 4A1B908

meson.dll doTask +246 'Task' 60995160 0 0 4A1B968 4A1B968 40A5828 BAF2EE

meson.dll TThread::TaskCall +85 41E4F90 'Task' 60995160 4A1B968 4A1B968 40A5828 BAF2EE 360000

meson.dll modThreadRoot +FA 4A1B888 DA730828 0 0 21281D8 54BFF54 54BFF54 54BFFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 54BFFD4 779219BB 21281D8 72C0537E 0

MSVCR80.dll 0001:00001a47 21281D8 72C0537E 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 00000D48, Name: Adding clients

 

EAX:04D1E1D0 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:04D1E490 EBP: 04D1E4AC

ECX:00000006 DS:0023 ESI:04D1E4FC FS: 003B

EDX:00000018 ES:0023 EDI:04D1E8A0 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 4D1E4FC 0 0 0 41C7CC8 4D1E518 BBA3AF 4D1E4FC

bdrock20.dll UGetMessage +25 4D1E4FC 0 0 0 3BCFC0 4D1E4F0 BB17BC 41C8140

meson.dll WinMsgBlocker::BlockForMsg +2F 4D1EB64 4D1E834 0 0 0 6D 0 4D1EB10

meson.dll msgHelper +1EB 41C7CC8 1 4D1EF2C 4D1F1F0 21281D8 4D1F570 4D1EC40 41C7CC8

meson.dll doTask +246 'Msg ' B98270 0 0 41C7CC8 1 4D1EF2C 4D1F1F0

meson.dll TThread::TaskCall +85 41C7CC8 'Msg ' B98270 41C7CC8 1 4D1EF2C 4D1F1F0 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 4D1F19C BAE336 4D1F7E0 BAE336 'LopT' 41C7CC8 0

meson.dll msgInTask +11 4D1F7E0 BAE336 'LopT' 41C7CC8 0 258 4D1FE40 BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 4D1F7E0 BAE336 'LopT' 41C7CC8

meson.dll TThread::TaskCall +85 41C7CC8 'MsgT' B99410 4D1F7E0 BAE336 'LopT' 41C7CC8 0

meson.dll loopInTask +27 'LopT' 41C7CC8 0 258 4D1FE40 BE101C 0 4D1F878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 41C7CC8 0 258

meson.dll TThread::TaskCall +85 41C7CC8 'LopT' B993E0 'LopT' 41C7CC8 0 258 4D1FE40

meson.dll TThread::MsgLoop +45 'LopT' 4D1FE4C BAE336 41C770C 4166B00 4034560 4A1DBB0 4A1DBB0

network.dll pronAddClientsThread +71 41C770C 4166B00 4034560 4A1DBB0 4A1DBB0 35F 6148C6B8 4A1DDC0

meson.dll doTask +246 'Task' '`ul0' 0 0 41C770C 4166B00 4034560 4A1DBB0

meson.dll TThread::TaskCall +85 41C7CC8 'Task' '`ul0' 41C770C 4166B00 4034560 4A1DBB0 4A1DBB0

meson.dll modThreadRoot +FA 4A1DAC8 DBE90828 0 0 21281D8 4D1FF54 4D1FF54 4D1FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 4D1FFD4 779219BB 21281D8 'sZS~' 0

MSVCR80.dll 0001:00001a47 21281D8 'sZS~' 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb 752529E1 21281D8 0 0 0 0 752529E1 21281D8

ntdll.dll 0001:0004098e 752529E1 21281D8 0 905A4D 3 4 FFFF B8

 

 

Thread ID: 00000D60, Name: Controller thread

 

EAX:04A1DF40 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:04A1E208 EBP: 04A1E224

ECX:00000006 DS:0023 ESI:04A1E274 FS: 003B

EDX:00000020 ES:0023 EDI:04A1E618 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 4A1E274 0 0 0 418F120 4A1E290 BBA3AF 4A1E274

bdrock20.dll UGetMessage +25 4A1E274 0 0 0 3BCE40 3451360 BA4A00 418F598

meson.dll WinMsgBlocker::BlockForMsg +2F 4A1E8DC 4A1E5AC 0 0 0 1F 0 4A1E888

meson.dll msgHelper +1EB 418F120 1 4A1ECA4 4A1EF68 21281D8 0 0 418F120

meson.dll doTask +246 'Msg ' B98270 0 0 418F120 1 4A1ECA4 4A1EF68

meson.dll TThread::TaskCall +85 418F120 'Msg ' B98270 418F120 1 4A1ECA4 4A1EF68 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 4A1EF14 BAE336 4A1F558 BAE336 'LopT' 418F120 0

meson.dll msgInTask +11 4A1F558 BAE336 'LopT' 418F120 0 37F430 4A1F86C BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 4A1F558 BAE336 'LopT' 418F120

meson.dll TThread::TaskCall +85 418F120 'MsgT' B99410 4A1F558 BAE336 'LopT' 418F120 0

meson.dll loopInTask +27 'LopT' 418F120 0 37F430 4A1F86C BE101C 0 4A1F878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 418F120 0 37F430

meson.dll TThread::TaskCall +85 418F120 'LopT' B993E0 'LopT' 418F120 0 37F430 4A1F86C

meson.dll TThread::MsgLoop +45 'LopT' 40A5988 3C1978 0 61134E88 40A5988 40A5988 21281D8

Retrospect.exe controllerThread +42C 414AB0 22E3C8 22D874 22D624 22D624 11 0 0

meson.dll doTask +246 'Task' 61108C20 0 0 414AB0 22E3C8 22D874 22D624

meson.dll TThread::TaskCall +85 418F120 'Task' 61108C20 414AB0 22E3C8 22D874 22D624 22D624

meson.dll modThreadRoot +FA 22D554 DB990828 0 0 21281D8 4A1FF54 4A1FF54 4A1FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 4A1FFD4 779219BB 21281D8 's*S~' 0

MSVCR80.dll 0001:00001a47 21281D8 's*S~' 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb 752529E1 21281D8 0 0 0 0 752529E1 21281D8

ntdll.dll 0001:0004098e 752529E1 21281D8 0 'Lms.' 1000100 0 C0A8 39618

 

 

Thread ID: 00001620, Name: TS Quit request thread

 

EAX:0400EBA0 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:0400EE5C EBP: 0400EE78

ECX:00000006 DS:0023 ESI:0400EEC8 FS: 003B

EDX:00000014 ES:0023 EDI:0400F26C GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 400EEC8 0 0 0 3184358 400EEE4 BBA3AF 400EEC8

bdrock20.dll UGetMessage +25 400EEC8 0 0 0 3BC880 400EEBC BB17BC 31847D0

meson.dll WinMsgBlocker::BlockForMsg +2F 400F530 400F200 0 0 60097F34 6D 0 400F4DC

meson.dll msgHelper +1EB 3184358 1 400FBDC 400FEA0 21281D8 60068695 400F5DC 3184358

meson.dll doTask +246 'Msg ' B98270 0 0 3184358 1 400FBDC 400FEA0

meson.dll TThread::TaskCall +85 3184358 'Msg ' B98270 3184358 1 400FBDC 400FEA0 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 400FBDC 400FEA0 21281D8 400FEA0 21281D8 24 1

meson.dll TThread::MsgDelay +119 3E8 0 26C 20 0 0 0 0

meson.dll QuitFromTSThread +D4 22E328 22E328 22E570 22E570 22E7B8 22E7B8 16 0

meson.dll doTask +246 'Task' BBB9A0 0 0 22E328 22E328 22E570 22E570

meson.dll TThread::TaskCall +85 3184358 'Task' BBB9A0 22E328 22E328 22E570 22E570 22E7B8

meson.dll modThreadRoot +FA 22E254 DB380828 0 0 21281D8 400FF54 400FF54 400FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 400FFD4 779219BB 21281D8 738B537E 0

MSVCR80.dll 0001:00001a47 21281D8 738B537E 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb 752529E1 21281D8 0 0 0 0 752529E1 21281D8

ntdll.dll 0001:0004098e 752529E1 21281D8 0 1854BD98 101AACF FFEEFFEE 0 4EC0010

 

 

Thread ID: 00000B2C, Name: Quit handler thread

 

EAX:03E0DAC0 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:03E0DD7C EBP: 03E0DD98

ECX:00000006 DS:0023 ESI:03E0DDE8 FS: 003B

EDX:00000014 ES:0023 EDI:03E0E18C GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 3E0DDE8 0 0 0 31752D8 3E0DE04 BBA3AF 3E0DDE8

bdrock20.dll UGetMessage +25 3E0DDE8 0 0 0 42C770 3E0DDDC BB17BC 3175750

meson.dll WinMsgBlocker::BlockForMsg +2F 3E0E450 3E0E120 0 0 0 6D 0 3E0E3FC

meson.dll msgHelper +1EB 31752D8 1 3E0E818 3E0EADC 21281D8 14 3E0E4B4 31752D8

meson.dll doTask +246 'Msg ' B98270 0 0 31752D8 1 3E0E818 3E0EADC

meson.dll TThread::TaskCall +85 31752D8 'Msg ' B98270 31752D8 1 3E0E818 3E0EADC 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 3E0EA88 BAE336 3E0F0CC BAE336 'LopT' 31752D8 0

meson.dll msgInTask +11 3E0F0CC BAE336 'LopT' 31752D8 0 0 3E0F86C BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 3E0F0CC BAE336 'LopT' 31752D8

meson.dll TThread::TaskCall +85 31752D8 'MsgT' B99410 3E0F0CC BAE336 'LopT' 31752D8 0

meson.dll loopInTask +27 'LopT' 31752D8 0 0 3E0F86C BE101C 0 3E0F878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 31752D8 0 0

meson.dll TThread::TaskCall +85 31752D8 'LopT' B993E0 'LopT' 31752D8 0 0 3E0F86C

meson.dll TThread::MsgLoop +45 'LopT' 3E0F16C 3E0F16C 11 0 0 0 0

meson.dll QuitWindowStart +176 0 0 22E570 22E570 22E7B8 22E7B8 720070 620065

meson.dll doTask +246 'Task' BBB740 0 0 0 0 22E570 22E570

meson.dll TThread::TaskCall +85 31752D8 'Task' BBB740 0 0 22E570 22E570 22E7B8

meson.dll modThreadRoot +FA 22E254 DCD80828 0 0 21281D8 3E0FF54 3E0FF54 3E0FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 3E0FFD4 779219BB 21281D8 'tkS~' 0

MSVCR80.dll 0001:00001a47 21281D8 'tkS~' 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 00000D5C, Name: Server thread

 

EAX:03C0E1D0 CS:001B EIP:77945E74 EFlags:00000246

EBX:021281D8 SS:0023 ESP:03C0E48C EBP: 03C0E4A8

ECX:00000006 DS:0023 ESI:03C0E4F8 FS: 003B

EDX:00000014 ES:0023 EDI:03C0E89C GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 3C0E4F8 0 0 0 3BF828 3C0E514 BBA3AF 3C0E4F8

bdrock20.dll UGetMessage +25 3C0E4F8 0 0 0 42C610 76FAFD89 A9DD2801 3BFCA0

meson.dll WinMsgBlocker::BlockForMsg +2F 3C0EB60 3C0E830 0 0 0 6D 0 3C0EB0C

meson.dll msgHelper +1EB 3BF828 1 3C0EF28 3C0F1EC 21281D8 3155A98 2B8 3BF828

meson.dll doTask +246 'Msg ' B98270 0 0 3BF828 1 3C0EF28 3C0F1EC

meson.dll TThread::TaskCall +85 3BF828 'Msg ' B98270 3BF828 1 3C0EF28 3C0F1EC 21281D8

meson.dll TThread::MsgBlock +96 'Msg ' 3C0F198 BAE336 3C0F7DC BAE336 'LopT' 3BF828 0

meson.dll msgInTask +11 3C0F7DC BAE336 'LopT' 3BF828 0 0 3C0FE40 BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 3C0F7DC BAE336 'LopT' 3BF828

meson.dll TThread::TaskCall +85 3BF828 'MsgT' B99410 3C0F7DC BAE336 'LopT' 3BF828 0

meson.dll loopInTask +27 'LopT' 3BF828 0 0 3C0FE40 BE101C 0 3C0F878

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 3BF828 0 0

meson.dll TThread::TaskCall +85 3BF828 'LopT' B993E0 'LopT' 3BF828 0 0 3C0FE40

meson.dll TThread::MsgLoop +45 'LopT' 3BF108 3C0FE4C BAE336 0 0 60097F34 0

meson.dll serverThread +6E 0 0 60097F34 0 22E7B8 22E7B8 720070 620065

meson.dll doTask +246 'Task' B8F100 0 0 0 0 60097F34 0

meson.dll TThread::TaskCall +85 3BF828 'Task' B8F100 0 0 60097F34 0 22E7B8

meson.dll modThreadRoot +FA 22E254 DCF80828 0 0 21281D8 3C0FF54 3C0FF54 3C0FFC4

MSVCR80.dll 0001:000019bb 0 76FBD0E9 21281D8 3C0FFD4 779219BB 21281D8 'tKS~' 0

MSVCR80.dll 0001:00001a47 21281D8 'tKS~' 0 0 21281D8 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

Thread ID: 00000D6C, Name: Main thread

 

EAX:0022C6D0 CS:001B EIP:77945E74 EFlags:00000246

EBX:00000000 SS:0023 ESP:0022C998 EBP: 0022C9B4

ECX:00000006 DS:0023 ESI:0022CA04 FS: 003B

EDX:00000020 ES:0023 EDI:0022CDA8 GS: 0000

 

 

Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

ntdll.dll 0001:00064e74 22CA04 0 0 0 3A5C80 22CA20 BBA3AF 22CA04

bdrock20.dll UGetMessage +25 22CA04 0 0 0 3A7220 0 0 3A60F8

meson.dll WinMsgBlocker::BlockForMsg +2F 22D06C 22CD3C 0 0 0 5E 0 22D018

meson.dll msgHelper +1EB 3A5C80 1 22D434 22D6F8 0 50EE178 22D0BC 3A5C80

meson.dll doTask +246 'Msg ' B98270 0 0 3A5C80 1 22D434 22D6F8

meson.dll TThread::TaskCall +85 3A5C80 'Msg ' B98270 3A5C80 1 22D434 22D6F8 0

meson.dll TThread::MsgBlock +96 'Msg ' 22D6A4 BAE336 22DCE8 BAE336 'LopT' 3A5C80 0

meson.dll msgInTask +11 22DCE8 BAE336 'LopT' 3A5C80 0 0 22E348 BE101C

meson.dll doTask +246 'MsgT' B99410 0 0 22DCE8 BAE336 'LopT' 3A5C80

meson.dll TThread::TaskCall +85 3A5C80 'MsgT' B99410 22DCE8 BAE336 'LopT' 3A5C80 0

meson.dll loopInTask +27 'LopT' 3A5C80 0 0 22E348 BE101C 0 22DD80

meson.dll doTask +246 'LopT' B993E0 0 0 'LopT' 3A5C80 0 0

meson.dll TThread::TaskCall +85 3A5C80 'LopT' B993E0 'LopT' 3A5C80 0 0 22E348

meson.dll TThread::MsgLoop +45 'LopT' 22E354 BAE336 B974A0 0 B 22E9A4 BAE336

meson.dll mesonGoLoop +14 B974A0 0 B 22E9A4 BAE336 0 22FEF8 6112C806

meson.dll doTask +246 'Task' B8F2C0 0 0 B974A0 0 B 22E9A4

meson.dll TThread::TaskCall +85 3A5C80 'Task' B8F2C0 B974A0 0 B 22E9A4 BAE336

meson.dll mesonGo +135 0 22FEF8 6112C806 0 0 0 0 77924AA2

meson.dll doTask +246 'Prog' B8F180 0 0 0 22FEF8 6112C806 0

meson.dll TThread::TaskCall +85 3A5C80 'Prog' B8F180 0 22FEF8 6112C806 0 0

meson.dll Meson +2C 0 0 0 0 77924AA2 77A946CE 22EABC 9

Retrospect.exe _WinMain +646 61100000 0 361DC4 1 DF192127 0 0 7FFDF000

Retrospect.exe ___tmainCRTStartup +140 7FFDF000 22FFD4 779219BB 7FFDF000 77A9537E 0 0 7FFDF000

kernel32.dll 0001:0004c0e9 7FFDF000 77A9537E 0 0 7FFDF000 0 0 0

ntdll.dll 0001:000409bb

ntdll.dll 0001:0004098e

 

 

 

 

[aside - the forum is broken - when you search, if you click on a topic it finds, it always goes to a bad page - the URL it generates is invalid]

 

 

Edited by Guest

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I have v7.6.123

 

Try this:

Open "Configure"

click on "Backup Sets"

highlight (click on) the Backup Set

click on "Properties"

click on "Options" tab

click on Media "Action"

select "Recycle"

This should erase the external media (hard drive?) and the catalogue set, and will retain the script and backup schedules.

 

Then do a a full backup:

Open “Activity Monitor†- “Scheduledâ€

click on “Edit Scriptâ€

click on “Wizard Mode†(if not already in)

click on “Back up now with these settingsâ€

 

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