Jump to content
danoutram

7.6 asking for server password that I don't have!

Recommended Posts

Hi,

 

I’ve set up Retrospect 7.6 to back up my PC documents onto a wireless drive by Apple called the Time Capsule. I’ve automated it to backup once a day. I’m on Windows XP pro sp3.

 

It has worked fine on about 4 or 5 occasions. But a few other times it has asked for my server name and password. I don’t have a server name and password! The time capsule is called timecapsule and has a password for access, and I’ve tried putting them in and they don’t work. I’m not sure what it’s asking for, or how I can stop the software asking for it.

 

Any help would be much appreciated,

 

Dan

 

Share this post


Link to post
Share on other sites

Hi,

 

thanks for your help.

 

Yes. The immediate backup works okay. (I didn't realise this til you mentioned that it probably would and tested it, so thanks for that.)

 

And going to the link you recommend ("Always run retrospect as specified user) I discover that indeed I don't have that section completed.

 

However I'm not sure how to select user, password, and domain_name correctly.

 

For the username I've tried using just the name Dan (arbitrarily), and then I tried the same name as in my windows Admin user account name. For the password I've tried inventing a unique password, I've tried creating a password for my windows admin user account and then using the same password in the retrospect window, and I've tried using the password that the apple airport software requested that I allocate to the destination drive when I set it up. For the domain name I've tried the name of the drive in several ways "timecapsule", "timecapsule (10.0.0.4)", and i've tried Z:\ and Z:\Retrospect. In my computer next to the Z-drive the full text is

 

timecapsule on 'timecapsule (10.0.0.4)'

 

It tried putting that in but it won't fit in the space provided.

 

When I try doing it without having created a password in my windows admin user account the message I get when it fails is:

 

“The provided login info is invalidâ€

 

When I great a password in my windows admin user account and use the same one in the retrospect security preferences, the message I get when it fails is:

 

“Can’t grant necessary user privilegesâ€

 

There's no information on that link explaining how to enter username, password, and domain_name or what limitations there are.

 

Can you help further?

 

All the best,

 

DAn

Share this post


Link to post
Share on other sites

I have a similar problem backing up a windows xp computer to an nas. I get the same invalid login message, and Retrospect is not clear how to enter the login info in the "run as user" section of the security preferences.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×